Joanna Marie

JOANNA MARIE SANTILLAN PROFILE EDUCATION Proficient in Customer Service, Sales and Marketing. Riverside College CONTACT BS Aquino Drive Bacolod City, Negros Occidental Bachelor of Science in Radiologic Technology June 2013- March 2017 PHONE: - WORK EXPERIENCE EMAIL:-ADDRESS: Lot 11 Block 13 Gardenville Subdivision Tangub Bacolod City, Negros Occidental Philippines 6100 RBGM Medical Express Sales Inc. Product Specialist September 2018- April 2021 Covers assigned Doctors and Hospitals Communicates and summarizes orders of end users Conducts end user training Answers queries and concerns of customers Monitors Sales Target Helps prepare Bidding Documents Concentrix Customer Service Representative September 2017– September 2018 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Maintain basic knowledge of client products and services Respond to customer inquiries by referring them to published materials SKILLS • • • • • • • Customer Service Skill Communication Skill Sales Skill Computer literate Upbeat, friendly and positive Patient, quick learner and Self-motivated Highly responsible and reliable