Joanna Marie M. Tayao

Joanna Marie M. Tayao Dist 3 Blk 21 Lot 28 Brgy Pandacaqui Mexico, Pamp Contact Number:- Email:-CAREER OBJECTIVE To be a part of any effort in attaining the organization’s vision and objectives while enhancing my knowledge to any undertakings that could contribute to my personal improvement and career development. RELEVANT QUALIFICATIONS  Has an effective communication skill and having empathy in dealing with people.  Self sustained, capable of working independently with minimum supervision.  Willing to undergo trainings, seminars & workshops for further improvement.  Willing to work overtime in shifting schedules and is teamwork oriented.  Independent, hardworking, open minded, well organized and systematic.  Constructive and Optimistic person who always strive for excellence to meet client needs in a timely and accurate manner. EDUCATIONAL BACKGROUND Canadian Tourism and Hospitality Institute Diploma in Travel and Tourism 2/F Paragon Plaza EDSA corner Reliance St. Mandaluyong City Lyceum of the Philippines University Bachelor of Science in International Travel and Tourism Management Muralla St. Intramuros Manila October 2014 – Jan 2016 Academic Excellence Award November 2012 – March 2014 Dean’s Lister Holy Angel University Sto. Rosario St. Santo Rosario St, Angeles, Pampanga Bachelor of Science in Tourism Management June 2010 – April 2011 San Isidro High School June 2006– April 2010 San Isidro Sta.Ana, Pampanga Santiago Elementary School Santiago Sta.Ana, Pampanga June 2000- March 2006 SEMINARS/TRAINING  Hotel Familiarization Discovery Suites December 2014 25 ADB Ave, Ortigas Center, Pasig, 1600 Metro Manila  Amadeus Basic Course Training Canadian Tourism and Hospitality Institute 2F Paragon Plaza Edsa cor. Reliance St. Mandaluyong City August 2015  Safety and Awareness Training Ninoy Aquino International Airport Terminal 1 October 2015  Amdeus Fares and Ticketing Amdeus Corporate University 36th Flr LKG Tower Makati January 2016  Call Center Training Teletech 1st floor Sm Pampanga July to September 2016 EXTRA CURRICULAR ACTIVITIES  22nd PTAA Travel Mart Expo SMX Convention Center Manila, Mall of Asia Complex, Pasay City February 2014 SKILLS       Oral and Written Communication Skills Proficient in MS Office applications (Microsoft Word, Excel and Power point), Email/ Internet communications. Adapts easily to new environments and responsibilities Patient and Punctual Excellent interpersonal and leadership skills. Highly motivated, able to set and achieve multiple goals. PERSONAL INFORMATION Date of Birth Place of Birth Age Nationality Height Weight Status Sex Religion : October 10, 1993 : Sta.Ana Pampanga : 23 : Filipino : 5’4” : 122 lbs : Married : Female : Roman Catholic WORKING EXPERIENCE SM Supervalue Inc. SM City San Lazaro Cashier January 2012-May 2012 CMC Management 222-230 Rizal Avenue Extension 117 Caloocan City Office Clerk June 2012 – September 2012 EVA Airways Corporation Rm 448 Ninoy Aquino International Airport Terminal 1 Airport Office On the job training October 2015 – December 2015 Asiatravel.com G/F Edgardo Angara Wing IBP Bldg Jade Street Ortigas Center Ticketing Officer December 2015 – April 2016 Teletech Pampanga G/F Bldg 4 SM City Pampanga, Lagundi Mexico Pamp Customer Service Representative – Tmobile account July 25, 2016 – October 07, 2016 Earth Market Homebased job Virtual Assistant June to Nov 2017 CHARACTER REFERENCE Ms. Malor Marco Lecture/Career Assistance Officer Canadian Tourism & Hospitality Institute Tel. No- Mobile No- Ms. Amirose Santos Ticketing Supervisor Asiatravel.com Mobile No- Mr. Paul John Garcia Asst. Trainer Teletech Pampanga Mobile No-