Joanna Mari Abendan

Joanna Mari Abendan

Social Media & CS Rep | 1.5 yrs exp | Builds rapport, drives results, handles full support flow.
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
28 years old
Location:
Naga City, Bicol, Philippines
Experience:
1 year
About

Professional Summary:

A dedicated and enthusiastic Customer Service and Sales Representative with a Bachelor's degree in Hotel and Restaurant Management. Brings over 1 and a half of experience in the travel industry, handling inbound and outbound calls, messaging, and email support. Recognized for strong rapport-building skills with targeted customers and a results-driven approach.

Achievements:

  • Top Agent – October 2022: Awarded for outstanding performance and exceeding key metrics.
  • Quick Fixer Commendation: Resolved customer concerns efficiently with an impressive 15-minute Average Handling Time (AHT).
  • Proven Sales Performer: Consistently ranked as a top Sales Associate through excellent service delivery and communication skills.
Languages
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