Joanna Mae Miral

I’m a results-driven professional with over 4 years of experience in customer service, quality assurance, and healthcare support. I’ve been promoted from Customer Service Representative to Quality Analyst and later to Quality Supervisor, reflecting my strong attention to detail, leadership, and communication skills. I’m experienced in evaluating performance, reviewing EHR records, and ensuring compliance with healthcare standards. I’m organized, reliable, and committed to delivering high-quality work in every task I take on.