JOANNA LUZ M. BAGNOL
Amazon Virtual Assistant
Electronics Engineer
SEMINARS/TRAININGS
August 2021 - Sept 2021: AmazoNation PH
Amazon Seller Virtual Assistant MasterClass Batch 15 Elite:
This is a complete hands-on Amazon VA masterclass or workshop
from product research to inventory management to sponsored
ads given by certified Amazon Sellers.
PERSONAL BACKGROUND
Helping Amazon FBA Sellers to increase their
revenue through Product Research, Supplier
Sourcing, Keyword Research, Product Listing,
Account management, PPC strategies, and
Inventory Management. So that business owners
can dedicate their time to more productive
business activities.
AMAZON SKILLS/TASKS
Amazon Account Management
Product Research
Keyword Research
Supplier Sourcing
Product Listing
PPC Strategies
Inventory Management
Basic Social Media Management
Basic Photo/Video Editing
WORK EXPERIENCE
DELL-BOOMI APPLICATION SUPPORT LEVEL2
DXC Technology | Ecoland Davao City, Philippines | Sept 2019- July 16, 2021
Investigate/Troubleshoot BOOMI application errors and issues
from auto-tickets/customer tickets
Monitor status of the supported applications every 2hours
Check and respond to emails
Attend meetings online
TIBCO APPLICATION SUPPORT LEVEL 1
Next BPO Solutions Inc. | Ecoland Davao City, Philippines | March 2017 - Sept 2019
Investigate/Troubleshoot data issues & errors using TIBCO admin
GUI or through servel level via super putty.
Monitor Enterprise Messaging System (QA and Production
Environments) and create report
Checking emails from time to time
Attend to auto-tickets through Service-now platform
Uses UNIX (Super Putty) to get the logs for easier handling of issue
& errors.
SALES ENGINEER
APPS AND TOOLS
Helium 10
Canva
Filmora
Trello
Hootsuite
Microsoft Office
Google Apps/Docs
Social Media Platforms
Integrated Security & Automation, Inc. | Roxas Ave, Davao City Philippines
Jul 2016- Jan 2017
Prepare Project Proposal and Design Layout for client handled.
Ensure that all projects closed / handled is well coordinated,
implemented and complete according to project specification
Prepare an assist accreditation/ bidding documents requirements.
Review products presentation and coordinate with Support
Engineers/ Marketing for revisions.
EDUCATION HISTORY
GET IN TOUCH WITH ME
live:.cid.c5e3e60735c0a64e
Mankilam Tagum, Davao, Philippines--
University of Mindanao Matina, Davao City,
Bachelor of Science in Electronics Engineering (ECE),-
Passed PRC Board Examination for ECE
Treasurer SECES Organization
Tagum City National Comprehensive High School (TCNCHS)
2nd Honorable Mention,-
Student Council 4th year chairman representative
Science Quizzer School Representative
