Joanna Joyce D. Barrientos
Toledo Subd. Ext. Subdivision, General Santos City
Philippines 9500
Teams: joannajoyceb
Top-tier Virtual Assistant
OBJECTIVES
Utilize my 10 years of experience as a remote top-tier virtual assistant to drive efficiency and
support company success in eCommerce, Health Care, Real Estate, Tech and Services.
Contribute to a forward-thinking company that values skill enhancement and provides avenues for
career progression.
Secure a role where my acquired expertise and adaptability can directly benefit the team and the
organization.
EDUCATIONAL BACKGROUND
TERTIARY
March 2010
SECONDARY
March 2008
ELEMENTARY
March 2004
Mindanao Master Technical Training Center
J. Catolico Avenue, General Santos City
BS Hotel and Restaurant Management
New Era University
Lagao, General Santos City
NOTRE DAME OF DADIANGAS FOR GIRLS
Biatilis St. Genral Santos City
ACCOUNTS / ONLINE JOB ROLES:
Prime Properties USA - Property Manager/Operations Manager / Admin Manager ( Sept 2022 – June
2025) Leasing Officer / Transaction Coordinator / Underwriter / Contracts Creator / Collections Manager
ProRealty USA LLC - General Manager / Admin Manager / Property Consultant ( June 2021 - August 2022 )
Wishpond - Account Executive / Lead Generation / Marketing ( April 2021 - June 2021 )
Modern Garden Co. - Sales Representative / Telemarketing / Upsell ( March 2020 -April 2021 )
eComm Incubator - SEO / Virtual Assistant / Admin executive / Customer Service ( January 2019 – March
2020 )
Amrita Health foods - Cold Calling / Appointment Setting / Website Manager / Order processor /
Executive Assistant
Maid Sailors - Appointment Setting / Virtual Assistant
Leasing Officer / Transaction Coordinator / Accounting Personnel / Tenant Relations Coordinator
Powerwatch - Customer Service Representative / VA
Apartment Association of South Eastern Wisconsin - Customer Service Representative / Appointment
Setting / Virtual Assistant
Custom Pet Collars - Chat Support / Customer Service Representative / AppointmentSetting
Secret Stylist - Customer Service Representative / Chat Support
ESEX - Customer Service Representative / Chat Support
ExecutiveFranchises.com - Appointment Setting
Home Buyers U.S - Appointment Setting / Cold Calling
Real Estate Now U.K - Appointment Setting / Cold Calling
Credit Repair Improvement – Appointment Setting
Event Decorating Academy - Cold Calling / Admin
OnePlusOne Senior Care - Customer Service Representative / Appointment Setting / Virtual Assistant
Cleaning Studio - Customer Service Representative / Appointment Setting / VA
Shapessy - Social Media Manager / Customer Service Representative / Admin
CPR HERO - SEO / Virtual Assistant / Customer Service / Admin Assistant
Modern Garden Co. - SEO / Virtual Assistant
WORK EXPERIENCES
January 2015 – March 2019
Synergist Solutions
April 2012 – May 2012 -
Cyber City Teleservices
Customer Service Representative
August 2011 – November 2011 –
Six Eleven Global Teleservices
Customer Service Representative
October 2010 – June 2011 –
Shooters Guns and Ammo Inc.
Sales Representative / Marketing Staff
August 2010 – October 2010 –
Jankat Badminton Courts
Cashier / Customer Representative
July 2010 to August 2010
SuperFerry Shipping Lines
Food and Beverage staff / Front desk officer ( Intern )
Team Manager / Virtual assistant/ Customer Service
Representative / Website editor/Marketing and Admin tasks /
Inbound and Outbound Sales Representative / Social Media
Manager / eCommerce Personnel
–
ATTENDED SEMINARS
May 11, 2021
Hubspot Academy – Inbound Marketing Training
August 25, 2022
Hubspot Academy – Sales Management Training
April 21, 2019
eComm Accelerator Course with Samir Chibane / Juan Valdez
September 29 – 30, 2010
Basic Customer Service Training
October 18, 2010
Marketing and Management Society Program and Training
July 19, 2011
JiB Basic Training Course – telemarketing and personal development
SPECIAL SKILLS
Advanced Knowledge on CRM’s ( GoHighLevel, Podio, Buildium, Appfolio, GoDaddy,Shopify,
Salesforce, Active Campaign, JET, Walmart, Geekseller)
Principles of Marketing
Microsoft Expert
Marketing Advertisement and Sales Promotion
International Marketing
Product Planning and Development
Wordpress / Website editing ( Canva and Wordpress)
Administrative Organization
eBay and Amazon Product Posting
Content Writing
Advanced Knowledge on CRM’s ( GoDaddy,Shopify, Salesforce, Active Campaign, JET, Walmart,
Geekseller)
Appointment Setting
Lead Generation
Cold Calling
SKILLS AND CHARACTERISTICS
Proficient in Microsoft Office Suite and other essential computer applications and CRM’s.
Highly organized, efficient, and results-oriented.
Exceptional written and verbal communication skills in English.
Quick learner with the ability to work independently and require minimal supervision.
Flexible and adaptable, available for graveyard shifts.
ORGANIZATIONS
2010
MARKETING SOCIETY
Member
-
MT. APO JUNIOR JAYCEES
Member
2010
CROPIBETA INTERNATIONAL
Member
PERSONAL BACKGROUND
Age
Sex
Status
Birthdate
Birth Place
Religion
Father’s Name
: 38 Years old
: Female
: Married
: April 29, 1987
: General Santos City
: Roman Catholic
: Roel Alfonso T. De Leon
Mother’s Name
Occupation
Spouse
: Nora L. De Leon
: Businesswoman
: Eulogio Barrientos Jr.
Occupation
: Businessman
REFERENCES
FREDERICK LARSEN
Owner / CEO
Prime Properties USA, LLC
5000 El Dorado Prkwy, Suite 150-532
Frisco TX, 75003
JUAN VALDEZ
Owner / CEO
Modern Garden Co. / eComm
Incubator Studio City, California
MRS. BERNARDITA L. BENZONAN
Businesswoman /
Owner Jankat
Badminton Courts
BLB Compound National Highway General Santos City
MS. RACHEL JOY ESPA
Supervisor / Team Manager
Synergist Corporate
Solutions Rogan Subd.
General Santos City
