Joanna Hibbert

Joanna Hibbert Date of birth: 12/ 02/ 1985 Nationality: Australian Email:-Mobile:- PERSONAL SUMMARY An outgoing marketing and promotions professional with excellent interpersonal and communications skills, enthusiastically seeking to further a career based on a strong foundation of practical experience. A results-motivated natural leader with 5+ years international industry experience. EDUCATION Advanced 2008 Bronze Level, Indoor Cycling (Spin) Schwin Cycling 2006-7 Tertiary Certified Fitness Instructor and Personal Trainer Australian Institute of Education and Training 2007 Level 2 First Aid Secondary 2002 Victorian Certificate of Education Donvale Christian College, Melbourne RELEVANT EMPLOYMENT HISTORY I recently completed a contract at Braemar College in Mount Macedon. I was an administration assistant to the Educational Support Services Team. My duties were varied as I was required to help in any areas that were needed relating to the running of administration and office support. This contract ended in December 2013. I have been working on and off since then from home in telemarketing, marketing and customer service. Local Energy Shop Administration/Sales Consultant Preston February 2012- July 2012 • • • • Customer service phone and face to face Computer and Administration Internet and email use Dealing with incoming call switchboard Various odd jobs done whilst overseas on and off between- State Solar Services Sales Consultant Vermont South April 2010- December 2010 • • • • Customer service phone and face to face Computer and Administration Internet and email use Dealing with incoming call switchboard As a sales consultant I took inbound sales calls selling and promoting solar systems. Marketing & Promotions Coordinator/ Promoter Various states and locations, Australia & Qatar October- (casual) • • • • • • • • • Brands and companies represented include Alfa Romeo; Crown Casino Melbourne; Snickers; Telstra (Australia’s largest telecommunications company); Myer (Australia’s largest department store); ANZ bank & STA Travel All types of sporting events e.g. Indy 300; Melbourne Cup; Caulfield Cup; Moto-GP & Superbikes (Doha); AFL (Australian Football League) Creating brand awareness and imparting positive image of brand Supervision of staff Customer interaction Company representation Liaising with company representatives Creating a fun and upbeat environment to encourage impulse purchases Up-selling promotional products For the past 6 years I have been working in the promotions industry for several different companies and brands. I have extensive experience hosting in all kinds of settings in all types of locations. I am a skilled communicator who confidently engages with people at all levels. Comfortable and confident when speaking publicly as well as in a business setting. Accenture Administration Melbourne Central June 2009- March 2010 (Temporary contract) • • • • Administration duties Computer, Microsoft word and office General cleaning and organising office equipment Customer Service Administration Assistant Kershaw Leonard Recruitment, Doha - Qatar July 2008 - May 2009 • • • • • Gained experience in areas of the marketing mix Extensive promotions/ advertising Company and client representation Itinerary management/ computer operations Dealing with incoming call switchboard I was the face of the company, projecting a welcoming and positive first impression whilst maintaining a high level of professionalism at all times. OTHER EMPLOYMENT EXPERIENCE Ginger Tree- Store assistant 2005 - Cash handling - Customer service - Cleaning - Maintenance of shop Warehouse assistant- 2004 - Packing/unpacking clothes - Cleaning - Hanging clothes - Handling of receipts - Administration Foodworks- Hawthorn Checkout assistant 2007 Foodway- Wantirna Checkout assistant 2002 Coles Supermarket Checkout assistant 2000 COMPUTER SKILLS Working knowledge of Microsoft Office and Word, Internet and various email programs. PERSONAL • • • • • • Confident and very outgoing personality Copes well in a fast-paced environment Hard-working Honest and reliable Works well individually or as part of a team Great communication skills INTERESTS Socialising, travel, acting, singing