Joanna Garcia

Joanna Marie S. Garcia 22 Dahlia Street, Upper Q.M., Baguio City Cellphone: - E-mail:- Objective: To get employed as a Home-based Online Data Entry Specialist to help attain the client’s company goals and at the same time, enhance my skills and abilities and broaden my knowledge. QUALIFICATIONS: · Has outstanding skills in Customer Service and Sales. · Accustomed to working in fast paced environment with the ability to think quickly and successfully handle difficult clients. · Has exceptional knowledge on Customer Service documentation. · Excellent interpersonal skills, ability to work well with others. · Excellent Communication Skills. Fluent in English. . Advanced knowledge on MS Office (or other office applications) . Computer literate Work Experience: Customer Service Associate Convergys Baguio (Iron Mountain) Ayala Technohub, Ordonio Drive, Baguio City January 18, 2016- January 2, 2017 Sales Associate II Convergys Baguio (DirecTV) Ayala Technohub, Ordonio Drive, Baguio City June 2015-October 2015 (Seasonal) English Teacher Speak Easy English Institute Quisumbing, Trancoville, Baguio City March-May (2 months) Accounting Student Assistant Saint Louis University Accounting Office Bonifacio Rd., Baguio City- (2 years) Education: International Advanced Diploma in Information Technology Informatics 3/F Decibar Bldg., Bonifacio Rd., Baguio City- Bachelor of Science in Information Technology Saint Louis University Bonifacio Road, Baguio City- Bachelor of Science in Entrepreneurship Saint Louis University Bonifacio Road, Baguio City- High School Saint Louis University Laboratory High School C.M. Recto Street, Navy Road, Saint Joseph Village, Baguio City- Elementary Saint Louis School Center Assumption Road, Baguio City- Trainings/Seminars: I Survived ISF Business Proposal Competition (First Place Winner) Saint Louis University Bonifacio Rd., Baguio City On the Job Training Moog Controls Corp. Baguio PEZA Cmpd., Loakan Rd., Baguio City Character Reference: Ms. Karen Yu Team Lead/Supervisor Convergys (Iron Mountain) - Mr. Lawrence Caguioa Team Lead/Supervisor Convergys (Iron Mountain) - Ms. Rosalyn Velilia Team Lead/Supervisor Convergys (Iron Mountain) -