Joanna Christine Nadonza

Joanna Christine Nadonza GENERAL VIRTUAL EXECUTIVE ASSISTANT PERSONAL PROFILE I am an experienced General Virtual Assistant specializing in the latest and most effective project management practices in the freelancing industry today. WORK EXPERIENCE MY EXPERTISE Real Estate Management Administrative Assistant Publishing Assistant Basic Graphic Design Social Media Management Internet Research Data Entry Data Processing Lead Generation Website Management Amazon Business/ Ecommerce Supply Chain Support Amazon Sentral/ Vendor Basic Knowledge in SEO LinkBuilding CONTACT INFORMATION Samar Loop, Macaria Village, Brgy. Canlalay Binan Laguna- LinkedIn: joanna-christinenadonza-/ PERSONAL REFERENCE Kristine Lira Deauna- E-Commerce Supply Chain Support/Business Support Beekeeper Marketing | September 2019- February 2021 File shortage claim disputes and work to close the loop and identify root cause Pull Seller Central inventories, reports etc File prep and other types of chargebacks disputes and monitor ongoing chargebacks Assist with brand store edits Ongoing tracking of above deals + reporting actuals/results end of each month Support (as needed) execution of self-serve merchandising programs Support with A+ page execution and updates Monitoring catalogs ongoing and update as needed, communicating to business management if anything changed. Update images if needed Support with account audits and profitability analysis (pull Average Selling Price (ASP) Fulfillment Costs,etc) Real Estate Executive Assistant/Social Media Manager Aspen Development Corporation | February2011 - Sep 2020 Established positive client relationships by initial calls from prospective clients with data entry and listing of activity logs Organized and maintained client files to ensure current information on prospective buyers Created high interest flyers to advertise available properties to prospective clients Effectively managed invoicing and outgoing payments Billing and Receipts Performed administrative duties, utilizing legal terminology, procedures and documentation Prepare and maintain departmental information including expense reports, contracts, lease agreements and business licenses. Engaged in consistent interactions with clients Developed and implemented social media strategies that included elements such as promotion Other Administrative Task Oversee all aspects of sellers transactions from initial contact to executed purchase agreement. Screening Buyer, Renter and Seller Leads Daily Organize rental property data, Set up showings, get repair quotes. Running comparable sales and determining value Finds addresses & personal information from Absentee Owners and Expired Listings Lead Generation using freedomsoft software – Searches through Craigslist and FSBO sites for motivated sellers & buyers Updates database with seller and Buyers information Create E-mail campaign for new properties to Buyer’s List Online marketing - posting lead generation ads and blogs daily and weekly Checking incoming foreclosure daily and Scheduled them in Calendar SEO SPECIALIST Ring Ring Marketing | November 2016-June 2016 Reviewed client listing on websites for local SEO optimization. Completed projects by assigning work to staff, following up on results. Gathered list of contact information for an industry and prepares report by collecting and analyzing information. Contributed to team effort by accomplishing related results as needed EXECUTIVE ASSISTANT| PUBLISHING ASSISTANT AC CONGLOMERATES | April 2016- December 2016 Manages the day-to-day online operations of the Publisher and Associate Publisher, involving constant interaction with employees from all departments (e.g. Editorial, Marketing, Publicity, Design.) Completed projects by assigning work to staff, following up on results. Manages calendars, maintains organized files, provides substantial prioritizes mail, and maintains relationships with authors Performs, under minimal supervision, administrative and editorial duties and assists in coordinating publication process on a select number of titles each season. Attends meetings with the responsibility of taking minutes, reviewing them with managers, and circulating them throughout the company. Prepares detailed online marketing reports for Director Handles special projects in the department as needed Real Estate Transaction Coordinator| MIchelle Rice & Associates | March 2016- June 2016 Answer telephones and take messages Coordinate with CEO, agents and brokers Assist in selling vacant homes and filling vacant rental properties Advertise available properties by posting photos and videos on the website Facilitated contracts between buyers and sellers efficiently Worked with other real estate professionals to facilitate negotiations between buyers and sellers Represented clients with a high level of professionalism offering the best customer service in the industry Organized special events, travel arrangements, itineraries for upper management Worked as a team member in setting and achieving internal customer service goals Prepared and proofread documents, routed mail and assisted in mailings Filed and retrieved corporate documents, records, and reports Data Entry Researcher | Blockshopper Reality Inc | July 2008 - November 2010 Gathering data by searching property (condominium and apartment) using search engine like goggle and upload it into the market view system Record the development name and complexes of each property for the given county and cities. Combining in one development name and upload it in the associate property of the market view system in beta blockshoppers Review the date and time of the foreclosure property for the particular month and year using alpha blockshopper site prepared documents for data entry verified, updated and corrected source documents recorded all tasks and activities Ecommerce Assistant Business Support | Awakers Inc. July 2008 - November 2010 Managed Ecommerce Product, operations, including project management store build Oversaw daily operations and managed client relationship for 50 brands with store Accountable for weekly, monthly Report Product sourcing, negotiating and canvassing from suppliers. Managing inventory, setting up pricing and ensuring buy box eligibility. Sending emails to buyers manually after every order, with follow ups requesting for review Managing seller central dashboard. Product listing, creating shipping label, product sourcing, keyword research and inventory management, contacting seller support for any issues and other administrative support Product sourcing using oaxray, keepa Marketing/ Administrative Assistant | STI COLLEGE. -September 2006 - April 2007 Oversee the entire marketing department (AO – Admission Officer, Trainees) Main responsibility is to make sure all events and activities of the company will push through to its objective. Constantly communicate and coordinate with other department heads. Assure that all activities/events prepared will be served to the best of what the department can provide. Plan for new activities/gimmicks that will capture the market internally and externally. To research and develop tactics and plans for competitors analysis and survey. Responsible for verifying and validating applications for admission. Responsible for collecting and maintaining student academic records Responsible for selling/distributing proware items like uniforms, books, etc. Responsible for accepting deliveries and inventorying of the products left. Liquidating CEO’s Expense EDUCATIONAL HISTORY STI COLLEGE FAIRVIEW ASSOCIATE DEGREE IN OFFICE MANAGEMENT | JUNE 2002 May2004 CAMARIN HIGH SCHOOL High School Diploma |JUNE 1997- MARCH 2001 Graduated WITH Honors CERTIFICATES/TRAININGS STI COLLEGE CERTIFIED CAREER ADVISER- NOVEMBER 2007 E-COMMERCE AMAZON 20Four7VA / MAY 2019 SOCIAL MEDIA MANAGEMENT 101 COURSEBELT.COM/ JAN 2021