Joanna Basilio

PERSONAL PROFILE I am a dedicated individual that gathers, cleans, and evaluates data sets to answer questions or solve problems . A tech-savvy problem solver that you can rely on. Enthusiastic with superior skills in both team-based and independent capacities. WORK EXPERIENCE Clinical Secretary North Avenue Medical & Dental Clinic | July 2021 - Jan 2023 Delivering information related to the duties, functions, and responsibilities Set an appointment for the patients agenda and required documents Do an assessment to the patients before their procedure Become an intermediary for parties who want to get in touch with us. JOANNA BASILIO E.B Aumentado Street,P-1 Capitol Valley, Dao District, Tagbilaran city, Bohol - EDUCATION HISTORY INDIANA AEROSPACE UNIVERSITY Bachelor of Science in Airline Management - 2014 Member, Student Counsil- Junior - Senior Year Cebu Academy Secondary Education Graduated Class of 2010. Member Supreme Student Government Honor roll Data Entry Specialist eCintel May 2020 - March 2022 Commissioning and decommissioning of data sets Processing confidential data and information according to guidelines Helping develop daily,weekly and monthly reports and analysis Spa Supervisor Duke Spa January 2015 - March 2020 Handles day-to-day management and operations. (12hrs duty hour) Assists guests with bookings and other needs. Managed all performance within a 15-20 employee department (compliance to standard work, attendance, etc.) to reach expected customer standards. Gave performance feedback to employees by conducting regular reviews and yearly performance evaluations. SKILLS Computer skills Microsoft Office proficiency (Excel, Word, PowerPoint) Knowledgeable in Google Workspace (Google Docs, Calendar, Spreadsheets) Secretarial works Communication Skill Admin Management