Joann Wawira

JOANN WAWIRA Team Operations Lead | Executive & Creative Support - - Nairobi, Kenya ABOUT ME Dependable and highly organized Executive Virtual Assistant with 3+ years supporting busy entrepreneurs, founders, and remote teams in business operations. Skilled in executive support using tools like ClickUp, Google Workspace, QuickBooks, CapCut and Canva. Known for proactively solving problems, managing sensitive information with discretion, and bringing creative support to both admin and content teams. A go-to partner for getting things done; right, on time, and with care. WORK EXPERIENCE Parker Innovative Consulting | Feb 2025 – June 2025 Team Operations Lead Managed and organized inboxes for two brands (travel and lawn care), ensuring no missed communication. Maintained executive calendars, scheduled meetings, tracked deadlines, and prepared SOPs. Assisted in team onboarding, created internal documentation, and handled ad-hoc urgent tasks. Designed brand-aligned internal graphics. Researched new tools and managed software subscriptions for business automation. EZ Air Freights | Oct 2024 – Dec 2024 Executive Assistant & Lead Generation Specialist Coordinated the founder’s schedule, reminders, and outreach using LinkedIn Sales Navigator & LinkedIn Helper. Created executive decks and presentations tailored for investor and client meetings. Compiled and summarized performance reports to support data-driven outreach. Provided light graphic design and content editing for marketing support. Freelance VA | Jan 2024 – Aug 2024 Administrative & Creative VA Supported small business owners with documentation, inbox cleanups, and task management. Assisted with light bookkeeping, categorizing transactions, invoicing, and client reminders. Designed simple branded documents using Canva for onboarding, proposals, and internal docs. Edited short-form video content (Reels, Shorts) and planned social content in collaboration with clients. Lenntecs Academy | May 2023 – Dec 2023 Creative Content Assistant Handled email and message responses for learners, instructors, and the academy team. Scheduled training sessions, prepared agendas, and coordinated with speakers and attendees. Organized digital assets, kept course schedules updated, and supported live sessions. SKILLS Calendar & Inbox Research & Software Project Management Bookkeeping & Invoicing Management Implementation Digital Filing & Client & Team Communication SOP Creation Design & Video Editing Record-Keeping TOOLS & TECH STACK Google Workspace | ClickUp | QuickBooks | CapCut | Canva | Zoom | Slack | Buffer | MS Office Suite