JOANN
DALOPE
Career Summary
Personal Profile
A
highly
driven
person
with
a
positive
attitude
and
EMAIL SUPPORT
Pay Later Travel | January 2021 - Present
provides an outstanding result. Have an experienced
as
a
technical
support
agent
with
a
Arranging flights through online booking
telecommunication company for at least a year and a
Collecting and processing payments
half. Experienced customer service representative for
Advise clients on travel arrangements
booking
airline
reservation
for
almost
3
years.
Currently working as an email support specialist for an
AU based travel agency and willing to expand my skills
KITCHEN ASSISTANT
Madrid, Spain | Sept 2019 - Dec 2020
in other lines of businesses.
Prepares raw and semi-prepared food for the cook
Language Spoken
Easily makes a good working relationship
Communicates well with the kitchen staff
English: Fluent
FRONT OFFICE CLERK
Spanish: Basic to intermediate
Madrid, Spain | March 2018 - Sept 2019
Greet
and
assist
guest
during/after
check-in
and
Contact Info
check-out
Email:-
Earned positive guest reviews through booking and
Mobile: -
airbnb
Skype ID: joann.dalope
Address: 61 Upper east Camp 7 Baguio City
Compute
bills,
collect
payments
and
verify
guest
payments.
TUTOR / NANNY
Madrid, Spain | Sept 2011- March 2019
Able to take care of young children ages 2-10 years
Academic Background
INFORMATION TECHNOLOGY
Bachelor of Science |-
INFORMATION TECHNOLOGY
Bachelor of Science |-
old
Tutored
children
with
their
homework
and
basic
English grammar and pronunciation
Assist children with simple Spanish translation to the
English language.
Career Summary
Work References
CUSTOMER SERVICE REPRESENTATIVE
Agnes Victorio - Lagonilla
Sitel Baguio | March 2007 - March 2010
Co-worker (Sitel-
Booking airline reservation using Sabre
-
Ability to work with others both supervisory and
support staff roles
Eugene Panguelo - Parazo
Implementing effective customer satisfaction
Co-worker (Sitel)
strategies by assisting customers in booking an
-
online reservation.
-
Taking in calls for supervisory level when needed
Appointed as a officer-in-charge
ENGLISH TUTOR
First International School | January 2006 - March 2006
Assist students on how to speak the English
language effectively
Developed and implemented daily and unit lesson
plans for Korean students of any age
Administered tests and evaluations and analyzed
students performance.
TECHNICAL SUPPORT REPRESENTATIVE
ClientLogic Baguio | Oct 2005 - January 2007
Receives calls from customers that require
technical assistance with regards to ADSL
connectivity and hardware installations.
Broad understanding of computer hardware and
software, including installation, configuration,
management, troubleshooting and support.
DISC PROFILE
Jonas Tapiador
Co-worker--
