Joanes Paul Larot

JOANES PAUL LAROT REAL-TIME ANALYST CUSTOMER SUPPORT REPRESENTATIVE SKILLS PERSONAL PROFILE Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to come up with interesting ideas for the company's stability and growth. CONTACT 2748 Rufo Colina St. S Cabahug, Mabolo, Cebu 6000 Philippines joanespaullarot.business@ gmail.com - /joanespaullarot Exceptional communication and networking skills Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results WORK EXPERIENCE Wipro Limited BPS, Real-Time Analyst OCTOBER 2019 - JANUARY 2021 Work on database management and attendance management on a daily basis. attendance consolidation Keep track of technical issues Wipro Limited BPS, Associate Data Analyst OCTOBER 2018 - OCTOBER 2019 Classifying data and secure them according to its sensitivity. Managing the Social Media content to protect both the management and the users. Wipro Limited BPS, Assciate Customer Service II MAY 2018 - OCTOBER 2018 EDUCATION La Salle University Ozamiz 7200 Philippines Managed customer flight bookings, cancellations, refunds, and changes of flight itinerary. Worked with other customer support teams to develop consistent and equal high-quality levels of support. Sykes Asia Inc, Technical Support Representive II MAY 2017 - APRIL 2018 Provide technical support to users. Ensure to maintain an organized portal interface.