JOANA ROSE
EVANGELISTA
Virtual Assistant
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https://joanaevangelista.my.canva.site/vaprofile
EDUCATION
BSBA-Human Resource
Management
My ultimate goal as your virtual assistant is to help you
grow your business by providing you with high-quality
results while maintaining a good working relationship
with you as my client.
Polytechnic University of the Philippines
2024 - 2025
WORK EXPERIENCE
Assoc. Computer Science
Asian Institute of Computer Studies
2008 - 2009
CUSTOMER SERVICE REPRESENTATIVE
2021 - 2025
Concentrix Philippines- Bridgetowne Quezon City
Assisting providers with their claims, authorization,
EXPERTISE
referrals and patients eligibility and benefits.
Management Skills
Doing inbound and outbound calls
Digital Marketing
Image and Video Editing
Communication Skills
Data Entry
Appointment Setting
US Healthcare Account.
ADMINISTRATIVE ASSISTANT
2014 - 2015
Goldeast Marketing Inc - Taytay Rizal
Working with the wider development team.
General admin task
Manage social media accounts, email accounts
buyers record and payment information.
2011 - 2014
DATA ENCODER / OFFICE CLERK
Miescor Logistics Inc. - Pasig City
CERTIFICATES
SOCIAL MEDIA MANAGEMENT
Working with the logistics teams
Encoding trip tickets, shuttle bus manifesto and job orders.
Checking vehicles pms schedules and repairs.
Clerical Tasks, Timekeeper
and GRAPHIC DESIGNING
ADMINISTRATIVE VIRTUAL
ASSISTANT
CONTACT CENTER SERVICES
REFERENCES
Carla Cruz
Miescor Logistics / Sr Staff
Phone:-
Janine Delos Santos
Concentrix Philippines | Rep
Phone:-
