Joana Marie Layug

October 2017 - June 2020

●       Real Estate VA, Insurance VA,

●       Customer Support, CRM Management, Email Management, Data Entry

●       Inbound and Outbound Calls

●       Follow ups

●       Application Submission for Insurance, Quotation and Organizing all Appointments

●       Loan Officer VA (all loans should match encompass details to HomeBot)

●       Updating clients about the details of their application

●       Paystubs, W-2 forms and other documents should be updated properly in each loan.

June 2020 up to March 2021

●       Real Estate VA

●       CRM Management, Data Entry, Customer Support

●       Making sure all data is accurately saved in Jungo/Salesforce

●       Daily Database update in RMLS

●       Call Logs match the date and the details

●       Deal Check for Properties

●       Craigslist Listing

●       Landing Pages and Adwords posting in all social media platform

●       Inbound and outbound customer support.

Elevate Outsourcing – Real Estate Virtual Assistant

November 2022 – Present

·        Lead Intake Specialist

·        Calling Rebate Property

·        Set Appointment

·        Follow ups (Email & Text Messaging)