JOANA LEILA VICTORIA
BOONGALING
Virtual Assistant
Highly motivated and detail-oriented individual seeking an
Contact
entry-level Virtual Assistant position to provide efficient and
professional support to clients. Eager to learn new skills and
contribute to client success by providing reliable and timely
assistance.
Phone
-
Email
-
LinkedIn
www.linkedin.com/in/joana-leila-victoria-boongaling
Address
Professional Experience
2022
-
Bolbok, Lipa City, Batangas
2022
Effectively managed and dispatched service requests to ensure
timely and appropriate assistance
-
2020
General Academic Strand
St. Anthony College, Inc.
2022
-
-
Skills & Competencies
Microsoft Office
Google Suite
Canva
Teams
Slack
Clockify
Capcut
Training & Certificates
General Virtual Assistant Training
FREELANCE ACADEMY
January 18, 2025
Demonstrated strong client service skills by providing roadside
Proactively assisted clients with insurance verification.
Bachelor of Medical Laboratory Science
Lyceum of the Philippines University
Tools
Collective Solutions - AGERO
assistance, including towing, repairs, and maintenance.
Education
Data Entry & Management
Email & Call Handling (Inbound &
Outbound)
Strong Communication & Interpersonal
Skills
Tech Savvy
Excellent Time Management &
Organizational Skills
Analytical & Research-Oriented
Document Preparation & Information
Gathering
Calendar Management
Inbound Caller
Cold Caller/Appointment setter
Huckleberry Contact Solutions
Demonstrated strong organizational and communication skills
by scheduling and coordinating HVAC system appointments.
Promoted the Empower Maryland program.
Effectively communicated client needs and concerns to
technicians to ensure successful service delivery.
Effectively took initiative for possible sales.
Increased appointments by 30% a day.
-
SPES Employee
Local Government Unit of Victoria
Responded to incoming telephone calls.
Provided administrative support to staff, the Municipal Secretary,
and Sangguniang Bayan members, including assistance with
various tasks.
Created PowerPoint presentations and assisted with the
processing and signing of official documents.
Prepared budget paperwork, tracked expenses, and generated
purchase orders for weekly SB meetings.
Set up meeting spaces for business meetings, appointments, and
conferences.
Screened and managed incoming requests from guests to handle
routine office communications.
Organized resolution papers, transcribed recordings, and
managed document distribution through photocopying and
scanning
References
Wilfrdo Bieren
Lucinda B. Cadeveda
Email :-
Email :-
Center Manager
Local Legislative Staff II
