JOANA ERICA ANDAY
VIRTUAL ASSISTANT
PERSONAL INFO
I am your consistent and dependable business virtual assistant
that is stable in giving quality service that will help your
business generate new sales and leads.
CONTACT
-
EXPERIENCE-
BONNE MANIERE (DOHA, QATAR)
RECEPTIONIST CUM SECRATARY
Generally providing administrative support to all
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departments as and when required.
Meet & greet visitors in a friendly & polite manner.
Answer all incoming calls & respond to queries.
Coordinate with our tie-up travel agencies to book
facebook.com/ecka.anday
those staffs who will go to travel for vacation and also
those staffs whose resign to the company.
SKILLS
Administrative Assistance
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PLANET SPORTS INC.
STORE SUPERVISOR
Overseeing the daily operations of a retail store,
including product availability and pricing.
Video and Graphics
Investigating market trends and offering products that
would appeal to customers.
Addressing customers' requests, comments, and
Digital Marketing
complaints.
Training new staff members and scheduling shifts.
Organization
Leadership
Communication
And motivating employees to achieve targets.
EDUCATION-
PATTS COLLEGE OF AERONAUTICS
BACHELOR IN SCIENCE MAJOR
IN AIRLINE OPERATION
JOANA ERICA ANDAY
VIRTUAL ASSISTANT
TRAINING
TOOLS & SOFTWARE
MAY 2022
PRESENT
Project Management
DICT & DIGITALJOBS PH
GENERAL VIRTUAL ASSISTANT
Understand the opportunities available online.
Differentiate employment, freelancing, and business
opportunities.
Trello
Learn how to offer a service and build a business from
home based on their skills and niches.
Basic Graphic Design
Learn digital marketing and its advantage.
Canva & Adobe Photoshop
Time Management
Clockify
MARCH 2018
NOV. 2018
KCD TECHINICAL INSTITUTE
JAPANESE LANGUAGE & CULTURE
Learning Japanese characters. (Hiragana, Katakana
and kanji)
Basic Video Editing
Reading and writing Japanese words that are spelled
with Japanese characters.
Adobe Premiere Pro
Constructing and understanding basic Japanese
sentences by following grammar and patterns.
For Meeting & Communication
Listening and speaking Japanese words and
sentences.
Zoom, Skype, Viber, WhatsApp,
Google Meet
Presentation
Google Slides, Canva
Take the Japanese proficiency exam.
CERTIFICATION
MAY 25, 2022 DICT
BASIC VIDEO EDITING AND
GRAPHIC DESIGN
Basic Email Marketing
Mailchimp
MAY 26, 2022 FACEBOOK BLUEPRINT
ADS POLICIES FOR CONTENT,
CREATIVE AND TARGETING
MAY 2019
UP DILIMAN
J.TEST LEVEL F
