Joana Eloisa Baccay

Joana Eloisa Averion-Baccay Blk 36 Lot 36 SS Brigade Western Bicutan Taguig City- - PERSONAL INFORMATION: Date of Birth: 15th November 1992 Place of Birth: San Pablo City Nationality: Filipino Civil Status: Married Religion: Roman Catholic Weight: 152 lbs. Height: 5’2 Spouse Name: Jay Mark T. Baccay SSS Number :- TIN :- Phil-health Number:- Pag-Ibig #:- EDUCATIONAL ATTAINMENT Vocational: East and West Corporation Excellence for Training 200 Hours Finishing Course for Call center Tertiary: Laguna State Polytechnic University Hotel and Restaurant Management (undergraduate- Secondary: Tanay National High School- WORK EXPERIENCE PROBE GROUP PCC Building Philplans Corp. Center Taguig Global City Inbound Agent (CSR) March 11 2016 -June 13 2017 TELEPERFORMANCE SM Aura Taguig City April 30 2016- March 10 2016 Inbound Agent (CSR) EAST AND WEST Corporation Alaminos Laguna January 2014- March 2015 Team Leads (outbound appointment setter) GREEN GLOBAL SOLUTIONS Pasig , Ortigas Outbound Agent Appointment Setter for Solar Panel Assessment July 2012- December 2013 Reason for leaving: company shut down ACHIEVEMENTS/ AWARDS: PROBE GROUP PCC Building Philplans Corp. Center Taguig Global City Top 3 Agent for the Month of November Overall Top Agent for the Month of December Team Top Agent for the Month of January Team Top Agent for the Month of February TELEPERFORMANCE SM Aura Taguig City Certificate of Appreciation for Perfect Attendance. Overall Top Agents for the Month of February EAST AND WEST Corporation Alaminos Laguna Team Leads of the Year I hereby certified that the above statement is true and correct based on my knowledge and belief. ______________________ Joana Eloisa Baccay Applicant