Joana Crisostomo

Multilingual professional: native Portuguese, also fluent in English and Spanish (working languages). Good command of French and initial level of Dutch.

Most of my professional experience has been focused in the travel and hospitality industry, based both in Spain and Portugal. Starting as a customer service representative, and aside of direct communication with customers, I gradually developed sales, account management, recruitment, training, quality audit, translation/proofreading and bug reporting and product testing skills. This naturally involved both managing human and technical resources (internal and external tools, policies, processes and procedures).

I adjust well to multicultural/multilingual and start-up working environments, either in outsourced services companies or in-house. I consider myself as dedicated hard worker, as well as someone highly concerned with direct reports' professional development. Overall, and by marrying a pragmatic approach with a resilient critical thinking and problem solving attitude, I can't help loving the challenge and adrenaline implied in the growing pains of a new business or project!