Joana Bailey

Virtual Assistant Skills Clear Phone, Email, and Chat Support Communication Organizing and Managing Skills Time Management Goal-oriented focus Willingness to learn Customer Service Skills JOANA BAILEY • VIRTUAL ASSISTANT • CUSTOMER SERVICE SUPPORT Situation Evaluation and Attentiveness Persuasion Skills Attention to Detail Research and Data Collection Skills Empathy Skills Closing Ability Apps & Tools Profile I'm extremely motivated to constantly develop my skills and grow professionally. I learn swiftly and I have a strong analytical skills. I am confident in my ability to come up with interesting ideas for unforgettable virtual assistant and customer service jobs. Microsoft and Google Email and Chat Software Tools Adobe Photoshop and Premiere Canva Project Management (Basecamp) Communication (Skype, Slack, etc.) ••••• ••••• ••••• ••••• ••••• ••••• Contact Brisbane, Australia-live:jobailey10 Click the Social Icon: @joana.nepomuceno.9 @joana_bailey @joananepomuceno @joana-bailey Work History St. Lukes's Medical Center - BGC Nurse Assistant, 2010 - 2015 Global 9 Inc, Customer Service Support • Lead Generation & Mortgage, 2008 Vox Global Staffing Services Customer Service Support • Timeshare, 2007 One Global Contact Center Customer Service Support • Timeshare, 2006 Interest TRAVEL INTERNET FOOD DISC Personality Compliance 9% Influence 38% Dominance 21% Steadiness 33% Laptop Specifications Internet Speed Test MUSIC