Joan Oghenefejiro Abomah

Certified Administrative Virtual Assistant | Customer Support & IT Specialist

4+ years delivering calm, 5-star results for clinics, hotels, legal firms, schools, and tech teams.

Clients call me their “secret weapon” because I:

Turn 100–300 daily emails & tickets into Inbox Zero with 97–98% first-contact resolution

Run flawless calendars (Calendly, Google Calendar, Cloudbeds) – zero double-bookings ever

Deliver warm, human support across Zendesk, Gorgias, Intercom, WhatsApp, email & phone

Fix tech issues fast (Slack, Zoom, Google Workspace, Microsoft 365, smart locks, Wi-Fi)

Automate workflows with Zapier, ClickUp, Asana, Notion & HubSpot

Turn angry customers into 5-star reviews (85%+ recovery rate)

Certified by:

• Digital Witch Support Community (In-Demand IT Skills & VA Masterclass)

• Short-Term Rental Academy (Hospitality & Guest Experience)

GMT+1 (perfect US/UK/Europe overlap) | Reply in minutes, even weekends | Available 20–40 hrs/week immediately | Happy to travel when needed

If you want someone who anticipates problems, removes chaos, and genuinely cares about your success — let’s talk today. I’m ready to make your life calmer and your business better, starting now.

Tools I live in daily: Google Workspace | Slack | Zoom | Calendly | HubSpot | Zendesk | Gorgias | ClickUp | Asana | Notion | Zapier | Canva