Joan Oghenefejiro Abomah

If your inbox is a disaster, your calendar is a battlefield, and your support tickets are piling up — you don't have an operations problem. You have a systems problem.

And that's exactly what I fix.

I'm Joan Alex Abomah — an Operations Virtual Assistant and Customer Support Specialist with 9+ years of experience helping founders, remote teams, and growing businesses run like clockwork behind the scenes.

I work with startups, agencies, e-commerce brands, and short-term rental operators who are brilliant at what they do — but drowning in the day-to-day operational details that steal their time and focus.

Here's what working with me looks like:

→ Overflowing inbox → Inbox Zero, maintained daily

→ Scheduling chaos → Conflict-free calendar, every week

→ Unresolved support tickets → Fast, empathetic resolutions that keep clients loyal

→ Glitchy tools and broken integrations → Stable, reliable systems that just work

→ Overwhelming operational load → A calm, organized business you can actually breathe in

I work across Google Workspace, Microsoft 365, HubSpot, Freshdesk, Zendesk, ClickUp, Asana, Calendly, Notion, and more — so I meet you where your business already lives.

A few things I've delivered:

✦ Cut email response times from 8+ hours to under 30 minutes for a hospitality client managing 150–300 daily guest inquiries

✦ Processed and maintained 5,000+ digital records with zero data loss across a 14-month engagement

✦ Supported clinical operations remotely for a medical diagnostics company, handling documentation, scheduling, and client communications simultaneously

✦ Certified in Short-Term Rental Operations, In-Demand IT Skills, and Virtual Assistance — trained to work at the level top clients expect

I'm based in Nigeria (GMT+1) — which gives me natural overlap with UK business hours and convenient morning availability for US East Coast teams. I respond within the hour, every time.

I'm currently open to long-term remote collaborations.

If you're ready to stop managing chaos and start building with clarity, let's talk.

Want to execute your next project

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Let's ACE already 🚀