Joan Montalvo

JOAN TAPERE Virtual Assistant - - Joan's Portfolio EDUCATION PROFILE Bachelor of Science Major in Information Management Versatile and results-oriented professional with over 18 years of University of St. La Salle 2001 - 2005 experience across outbound customer service, quality assurance, project management, property repairs and maintenance, and accounting supervision. Proven ability to lead teams, drive process improvements, and deliver results in high-pressure environments. Strong organizational skills, attention to detail, and a demonstrated ability to enhance operations, client satisfaction, and team EXPERTISE Property Management Project Management Business Development Client Relations Billing Specialist Graphic Design CRM Management performance. WORK EXPERIENCE N & N Properties - Remote, UK 2021 – 2025 Accounts Supervisor / Repairs and Maintenance Coordinator Oversee the accounts team, managing financial reporting, invoicing, and expense tracking for multiple properties. Collaborate with property managers to ensure the smooth operation of financial processes across residential and commercial properties. Coordinated repairs and maintenance for a portfolio of residential and commercial properties, ensuring quality service and on-time completion. Managed vendor and contractor relationships, negotiating LANGUAGE English pricing and service terms for cost-effective repairs and maintenance. The Body Code Institute - Remote, Amsterdam Data Management REFERENCES 2024 to Present ensure that clients’ meal plans are accurately updated and maintained within the app, helpin them to stay on track with their nutrition goals. Available upon request **All previous work experiences for the past 18 years available upon request.