Joan Eloho Mensah

as a lead communication specialist in my I Generated sales lead that develops into new customers, and identifying and accessing customer’s needs to achieve satisfaction. 

 i Increased the amount of sales lead per day by 25% with strategic cold calling and telemarketing skills.

As an IT support engineer at MTN telecommunication company

i Provided Technical assistance and effective technical support to end-users. resolving hardware, software, and network issues through troubleshooting and problem-solving techniques. and also Installing, configuring and maintain computer software, and peripherals to ensure optimal performance and functionality.