Joan Ebinehita Ewonode

RELATIONSHIP/MARKETING MANAGER:

1. Successfully created and managed clients relationships which resulted to the growth of cash inflow.
2. Managed clients portfolio and generated annual fixed deposit turnover.
3. Initiated highly successful strategies to meet set targets.
4. Prepared of routine reports.
5. Organised investment sessions,seminars and workshops in which I was a facilitator; that improved sales.
6. Identified and resolved clients queries efficiently.
7. Cultivated relationships for referral purposes.
8. Monitoring,training and mentoring team mates.

EXTERNAL/INTERNAL AUDITOR:

1. Co-planned financial audits of clients organization by x-raying objectives,structures, processes and policies,identifying risk areas and preparing audit scope and programs.
2. Assessed compliance with financial regulations and control by executing audit program steps on all financial records.
3. Assessed risk and internal control by identifying of non-compliance,weaknesses, inefficiencies and operational issues.
4. Verified assets and liabilities by comparing and analyzing documentation.
5. Completed audit work papers and memoranda by documenting audit tests and findings.
6. Communicated audit progress and findings by providing information, highlighting unresolved issues,reviewing working papers and preparing final audit reports.
7. Recommendations on improvement and protection.
8. Protected clients reputation by keeping information confidential.

UNIT MANAGER:

1. Maintained employee and clients records, and company documentation.
2. Reviewed and ensured compliance to office policies
3. Scheduled meetings and other events.
4. Responded to enquiries from customers.
5. Created strategies to meet business goals.
6. Advised clients on the right policies to take up.
7. Handled customers complaints in a timely manner.
8. Hired,trained and evaluated administrative staff and sales representatives.
9. Ensured the team complies with internal and external regulations.
10. Maintained relationships with customers.

DATA ANALYST:

1. Collect, analyze and interprete data sets to form business decisions.
2. Develope and maintain databases,data systems and data processes.
3. Create data visualizations and reports there by presenting findings to stakeholders.
4. Collaborate with cross functional teams to drive business growth and improvement.
5. PROJECTS:
6. Analyzed customer purchase behaviour using python, resulting in a 25% increase in sales.
7. Developed a predictive model using Microsoft Excel to forecast sales, resulting in a 15% reduction on inventory costs.

HIGHLIGHTS/ KEY SKILLS:

• Excellent In Communication
• Proficient In Sales.
• A Good Negotiator.
• Customer Service.
• Human Resource Management
• Key Account Management.
• Business Development Analyst
• Team Spirit
• Good Presentation Skills
• Quick Learner
• Excellent Trainer
• Exemplary Analytical Skills
• Excellent Time Management
• Documentation.
• Proficient In The use of Microsoft Office Packages(Word and Excel)

TECHNICAL SKILLS:

• Programming Languages- Python and SQL
• Data Analysis and Visualization tools- Excel and Power BI
• Use Of Microsoft Word and Excel.

COURSES ATTENDED

Time Management - Eric & Partners

Customer Service Excellence- Eric & Partners

Selling Strategies to C-Level Executives- McTimothy Associates