JOAN
BILLONES
P R E M I U M
A M A Z O N
V A
PERSONAL PROFILE
I am an Amazon Virtual Assistant seeking a part-time or a full-
CONTACT
INFORMATION
time position in the field of Amazon e-commerce where I can
apply my knowledge and skills and help Amazon Store Owners
grow and expand their business .
WhatsApp: -
AREAS OF EXPERTISE
Email:-Portfolio: jbillones.mystrikingly.com
Address:
• Product Research
• Supplier Sourcing
Batasan Hills, Quezon
• Keyword Research
City, Metro Manila, PH 1126
• Listing Creation and Optimization
WORK EXPERIENCE
• Amazon PPC Ads
• Customer Service
• Inventory Management
BULL AND BEAR MARKETING
SOCIAL
MEDIA
SEPTEMBER-
Helped
DECEMBER
the
connecting
• Social Media Management
MANAGER
business
and
TRAININGS ATTENDED
2020
by
engaging,
boosting
AMAZON SELLER VA MASTERCLASS
online
presence with the powerful tools and
PHILIPPINE'S
strategically manage online marketing
FBA
through social media
HCL TECHNOLOGIES INC.,
CUSTOMER
SUPPORT
JUNE
JUNE
2017-
SELLING
MARCH
NO.1
AND
SOURCE
AMAZON
IN
LEARNING
VIRTUAL
ASSISTANCE.
2021
PROVA PHILIPPINES
EXECUTIVE
VA
2018
MENTOR
-
TRAINING
+
COACHING
VIRTUAL
ASSISTANT
Achieved a customer satisfaction rating of
AUGUST
2020
98%
ACADEMIC HISTORY
Use company policies to determine if there
can
be
an
immediate
resolution
to
a
customer issue.
Sells
additional
opportunities
to
services
up-sell
explains new features.
AMAZON
by
recognizing
accounts,
and
PHILIPPINES.
UNIVERSITY OF PASIG CITY
BACHELOR'S
YEAR
OF
DEGREE
2017
SUPPORT
FOR