Joan Baker

Joan Baker Brooklyn, New York, United States-- linkedin.com/in/joan-baker-3120ba110 Summary I enjoy facilitating and maintaining a successful, pleasant, efficient, work atmosphere. When called upon to provide outstanding service for clientele & employees, I am always happy to help. Expertise: Office Management, Property Management, Human Resource Management, Secretarial Organization, Customer relations, Grounds Keeping, Floral Design, Hospitality. Experience Founder Owner Three Sisters Botanics Jan 2012 - Present (11 years +) Owner, operator, and event coordinator of a boutique florist. We specialize in sustainable locally sourced floral arrangements and organic botanicals for body, mind, soul, and gardens. Land and aquascaping resume available upon request. Office Manager & HR Assistant Zeno Media Jun 2016 - Feb 2020 (3 years 9 months) Account Manager ZenoRadio Jan 2015 - Jun 2016 (1 year 6 months) American Accounts Manager & Office Manager at ZenoRadio. ZenoRadio is available by a phone, mobile app or a widget on the web. http://zenoradio.com/ Property Manager/ Owner Founder Brooklyns Best Property Management 2005 - 2014 (10 years) Managed properties in Brooklyn and Manhattan for various owners. Oversaw all repairs renovations, inspections improvements, and general maintenance of properties. Managed Payroll, Bill Collections, located and screened potential tenants. Maintained excellent tenant and neighborhood relations. Executive Assistant & Office Manager PharCited LLC Oct 2011 - Feb 2013 (1 year 5 months) PharCited LLC provides market analysis, strategic advice, program planning and other activities, for non-profit and for-profit biomedical research organizations. Joan Baker - page 1 My role as office and executive manager was to be proactive within the organization by managing everything from calendars, meetings, bookkeeping, booking travel and preparing for the daily business needs. Strategizing, basic secretarial work, and office management were daily skills I ran the office in a streamlined, and cost effective manner. Operator & Manager Vod Theatre and Gallery 2009 - 2010 (2 years) Small experimental theater venue and art gallery. Hosted weekly vaudeville showcases and revolving monthly art installations. Rented out the space for community events, private gatherings, performances, and parties. Supervisor at Emergency Call Center for the American Red Cross GNYC, 2005 American Red Cross Aug 2005 - Oct 2005 (3 months) Advised and administered new procedures for floor leads and call operators on ARC protocol, helping clients needing aid during and after Hurricane Katrina. I helped innovate and implement new strategies for large scale disaster relief call centers. Was recognized & awarded by ringing the NASDAQ Bell and meeting the CEO of the Red Cross and Hillary Clinton. ( I deserved the recognition but ringing the NASDAQ Bell was just weird) Co Founder and Co-Creator of 501 c-3 Recycle for The Arts Recycle for The Arts 1999 - 2000 (2 years) Recycle for the Arts (R4A) was a trash-to-art storefront that supplied low-cost art supplies to the public schools and community. R4A provided art materials to individual artists and schools. We offered after school and outreach programs to try and introduce recycling to the city and large institutions like Tulane, Uno & Loyal. Eventually we offered residency programs and travel funds for Artists who embodied some of our ethos. Remained in business over11 years. Owner and Operator of a small venue Theater and Community Center The Rooster Theatre 1998 - 1999 (2 years) Owner and operator of a small venue theater and community center. We hosted weekly cabaret shows, monthly art exhibits, and offered a variety of classes. Once we developed a following it eventually lead to the formation of a nonprofit theater group, Madam Palmettos Amusement 501c-3 which from- produced many plays, events and other artistic endeavors In New Orleans Louisiana. Education Tulane University College Some college, Buissness & Biology Licenses & Certifications Joan Baker - page 2 Use of acupuncture as an adjunct treatment for substance abuse & PTSD Lincoln Medical & Mental Health Center Acupuncture Training Institute 8041 EMT BASIC first responder - NY State Department of Health Bureau of emergency Medical Services Issued May 2006 - Expires Jun- Floral Design - Brooklyn Botanical Garden Skills Property Management • Office Management • Event Management • Sales Management • Management • Event Planning • Special Events • Floral Design • Airbnb Management • Direct Sales Joan Baker - page 3