Joan Akiakia

I have over 3 years of experience in customer service, handling both inbound and outbound calls. I’m used to speaking with different types of customers, resolving issues, and making sure each interaction is handled properly.

I communicate clearly, pay attention to details, and take my time to understand what customers actually need. I’m highly proficient with tools like Zendesk, HubSpot, and Google Workspace.

I’m reliable, easy to work with, and focused on delivering a good customer experience every time.