Jo Antoinette H. Aparecio
Wescom Road, Brgy. San Miguel Puerto Princesa City
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Profile:
Always on time/work unsupervised/give me a task to do and it gets done/ a poised-customer service representative/cultivate customers and make
them want to return /known for my cheerfulness that when I’m not in the front liner, customers asks, “where is the lady with a great smile?”
whether I’m dealing with a customers or not, I always try to make people feel welcome.
Work Experience:
June 16, 2016 – Present
Cashier/Barista
Bo’s Coffee Robinsons Place, Palawan
*Handle cashiering and at the same time served the customers, make their coffee.
August 16, 2014 – August 25, 2015
Frontliner Officer/Marketing Head
WAW! Nakagawa Travel & Tours- Wescom Road Brgy. San Pedro
Puerto PrincesaCity Palawan
*Promotes the services offered, assist the guests in their accommodations. Also arranges tour packages and also promote the
Tour packages offered by the company. Selling tickets online and do the marketing online. Also works as tour guide in absence of
Licensed Tour Guide. Direct interaction with our guests, answering calls and inquiries of our guests and clients.
November 22-26, 2013
Sales Associate/Promo Girl
Globe Telecom – Gaisano Capital Ozamiz City
*Promotes the services offered, do the sim selling, remits the daily sales and approached customers nicely.
July 1 – August 31, 2013
Promo Girl/ Push Girl
Mountain Dew/ Pepsi Cola Company – Carmen Annex, Ozamiz City
*Selling the promotional items and travelling to different places to sell and market the product, do the cashiering task and remits the
daily sales at the end of the day.
December 15, 2012 – March 15, 2013
Secretary/Correspondent
KNC-Kalamboan News Channel – DPWH Ozamiz City
*Acts as personal secretary, prepare the minutes of the meeting, assures the files were updated. Prepares client’s contracts for signing.
Do the financial reports and make some errands advice to do by supervisor.
September 2007 – March 2012
OCSR-Outlet Customer Service Representative/Encoder/Agent’s Coordinator
2GO Aboitiz One Inc.- Puerto Princesa City Palawan
*Keep running of inventory supplies on hand so operation is never run out of them. Knows how to develop intimacy with customers and
handles customer complaints faster. Prepares all sorts of reports and encodes with perfect accuracy every day. Conducts orientation for
new staff and agents about the operations routines. Issuance of ferry tickets. Marketing the product and services offered by the company.
Liquidating the daily expenses and do the remittance report and deposit slips. Handle people skillfully and had a cost-cutting initiatives.
April 2003 – August 2007
Cashier
Shell Gasoline Station – Bitoon, Ozamiz City
*Liquidating the daily expenses and remits the daily sales. Assist as pump attendant if needed. Make an inventory of supplies on hand as
well as the gasoline stocks.
March 2003
SMART Representative
Jollibee Corp. – Ozamiz City
*Deals in hosting parties especially in out-based fields. Taking orders through phone calls and assist in planning for store improvements,
doing sales-boosting activities and making new outline for advertisements and promos.
Educational Background:
College level:
2003 – 2004
Misamis Institute of Technology
Bachelor of Science in Office Administration (Undergraduate)
2002 – 2001
AMA Computer College
Business in Information Management (Undergraduate)
Personal Data:
Date and Place of Birth: June 09, 1985 – Ozamiz City
Age: 30
Height: 5’0 / 142.40cm.
Weight: 147 lbs.
Civil Status: Single
Character Reference:
Mrs. Laborlyn B. Homecillo
Assistant Manager of Bryans Manpower Agency
Puerto Princesa City, Palawan
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Ms. Rhodora C. Nakagawa
Proprietor
WAW!Nakagawa Travel & Tours-
Mr. Robert Tan
Businessman/Proprietor
Ozamiz City
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Jo Antoinette H. Aparecio
I hereby certify that the above in sequence is factual and accurate for the unsurpassed of my awareness and principle.