Jo Anne Mangaliag

JO ANNE MANGALIAG VIRTUAL ASSISTANT ABOUT ME I am self-motivated starter and detail-oriented problem solver that will go above and beyond to ensure everything is taken care of. I like to multi-task, in my personal as well as professional life. I never stop exposing myself to new learnings or watch free online courses that could help me enhance my skills and capabilities I had now. I work quickly, confidently and efficiently because I put my heart and passion in everything I do. SKILLS AND EXPERTISE TIME MANAGEMENT EMAIL MANAGEMENT CUSTOMER SUPPORT COMMUNICATION APPOINTMENT SETTER SOCIAL MEDIA MANAGEMENT BASIC ACCOUNTING APPS & TOOLS MICROSOFT AND GOOGLE GET IN TOUCH- - live:.cid.7e2bed9ad4915e69 CANVA COMMUNICATION (SKYPE, ZOOM, ETC.) EMAIL & CHAT SOFTWARE TOOLS SOCIAL MEDIA MANAGEMENT TOOLS DIGITAL STORAGE WORK EXPERIENCE PROJECT BASE Union bank of the Philippines, February 2019-January 2020 Printing and releasing checks Email Support Clerical Task like Filing, Sorting, and Typing Receiving receipts from different branches Customers Support Monitoring the SLA's CLERK Staff Alliance, January 2016-August 2016 Clerical Task like Filing, Sorting, Encoding and monitoring of documents Answering Telephone Calls Photocopying and Scanning of documents Routing and Releasing of documents Handling deposits CASHIER Super Shopping Mall Inc., August 2015-December 2015 Manage transactions with customers using cash register Scan goods and ensure pricing is accurate Collect payments whether cash, credit/debit cards, gift certificates, and/or vouchers Redeem stamps and coupons Maintain clean and tidy checkout areas Track transactions on balance sheets and report any discrepancies Bag, box or gift-wrap packages. Resolve customer complaints, guide them, and provide relevant information. EDUCATION UNIVERSITY OF BAGUIO Business Administration Major in Financial Management, 2014 INTERESTS AND HOBBIES LAPTOP SPECIFICATIONS INTERNET SPEED TEST RESULT CERTIFICATES