Jo Anne Dagupan

I worked as Customer service representative for 2 BPO companies for a total of 5 years. 1st was for a toy company and the 2nd is a telecom company. I did troubleshooting, processed orders/refunds, handle bill inquiries and disputes and email support. I also did admin tasks like making daily spreadsheets and reports to clients. For my online job experience, I did data entry, social media and email management. 6 months experience as Amazon Product Researcher. Sales Development Representative - perform sales activities through social media specifically LinkedIn.