Jo Anna Schug

Jo Anna Schug Boulder Colorado-- EXPERIENCE Caprese & Sforno Trattoria - Boulder County​ — D ​ irector of Catering/Management/Owner’s assistant June 2017 - PRESENT ● Cash reports & money management ● Marketing/social media ● Catering ● Event planning ● Menus ● Bar inventory & ordering ● Open/close of restaurant ● Key holder ● Guest relations ● Assist owner/Executive Chef ● Hiring/firing ● Training ● Server ● Bar Bacco Trattoria - Boulder Colorado​ — ​Management/Bartender/Server February 2015 - August 2017 ● Manage FOH staff ● Scheduling ● Open/close of restaurant ● Key holder ● Hiring/firing ● FOH inventory/ordering ● Worked with distributors & reps for ordering ● Create & design menus ● Guest Relations ● Daily cash reports ● Money management ● Assist owner/Executive Chef Ted's Montana Grill - Bolingbrook IL. & Denver CO​.​ ​— Server/Bartender/Trainer 2010 - 2015 ● FOH daily & weekly side work ● Create personalized guest experiences ● Upsell menu items to boost PPA ● Worked with management to train new staff ● Wine training ● Food running/bussing/hosting ● Worked as a team with all FOH & BOH employees ● Off premise events with management ● Help BOH with prep ● Tended bar with 5 table section Perrys Steakhouse - Oakbrook IL.​ — Cocktail Waitress/Server 2013 - 2014 ● Wine service ● Cocktail waitress ● Banquet server ● Wine training ● Opened restaurant ● Table side service (​flambe desserts & cut pork off bone​) EDUCATION College of Dupage, ​Glen Ellyn IL. — ​General Education- Downers Grove North High School, ​Downers Grove IL. — D ​ iploma 2003 - 2007 SKILLS ● Management ● ● TIPS certified Wine & spirit knowledge ● POS ● Training ● ServSafe - Food Handler Certification ● ● Working with distributors & reps Knowledge of OSHA regulations