Jo Ann Catague

JO ANN N. CATAGUE 512 - E DELGADO STREET , ILOILO CITY PHILIPPINES email add :-Mobile No. : - Age: 38 years old Date of Birth: March 28,1978 Status: Married Religion: Roman Catholic Citizenship: Filipino Height: 5’4” Weight: 108 lbs Name of Spouse: Jun M. Catague Name of Children: Justine Claire Catague Jermaine Cris Catague John Manuel Catague QUALIFICATIONS • Skilled marketing professional focused on exceeding revenue goals, driving high volume new user acquisition and growing subscription-based businesses. • Versed in all aspects of marketing campaigns from concept development to execution and launch. Passionate about building productive relationships with clients, partners and team members. • New customer acquisition expert who emphasizes a mix of online and offline marketing strategies. • Motivated sales professional with 2 years sales representative experience. • Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. • Motivated English Tutor with extensive knowledge of the education system and educational testing standards. Exceptional communicator with advanced problem-solving skills. Responsible English Tutor with excellent communication skills demonstrated by 4 years of teaching experience in English. • Organized and detail oriented. • Compiling accounts, controlling budgets, presenting reports and statistics and supervising CAREER ACOMPLISHMENTS Client Interface • Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development. • Surpassed all sales goals by 10% • Increased sales by 10 +% over a year period. Sales Customer Call Center • Managed call flow Computed Data Reports • Provided required weekly, monthly and quarterly reports listing sales figures and client track records. • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. SKILLS • Excellent communication skills • Goal-oriented • Persuasive communication expertise • Excellent negotiating tactics • Internet savvy • Active listening skills • Strong organizational skill • Sharp problem solver • Courteous demeanor • Energetic work attitude • Top sales performer • Customer service expert • Telecommunication skills • Teaching, tutoring • Fluent n English • Sales Force • Interactive marketing • Computer Literate • Managing diaries and making appointments • Preparing and distributing papers and documents for meetings • Taking minutes • Dealing with post • Drafting letters and other documents • Maintaining filing systems • Answering the phone and answering queries • Using various computer packages - Word, Excel, PowerPoint EMPLOYMENT HISTORY Keller Willams Real Estate NV,Las Vegas ISA/Virtual Asst Feb. 2014 – Dec 2016 Medicus Philippines Inc. Marketing Assistant /Marketing Specialist Oct. 2010 – Feb 2014 Teletech Customer Care Representative Jan. 2011 - Apri 2011 E-Pldt Ventus Customer Care Representative Aug. 2006 – Oct. 2009 Sm Supermart Cashier Aug. 2005 – Jan. 2006 Phil-Korean Agency English Tutor Sept. 2004 – July 2005 Coyote Bar Bartender May 2004 – Aug. 2004 Mom & Me Beauty Consultant Aug. 2003 – Feb. 2004 Freelancer English Tutor June 2000 - July 2003 SM Appliance Senior Cashier April 1999 - May 2000 Lauron-De Los Reyes Law Firm Jollibee Collection Assistant Cashier/Sales Marketing Assistant Sept. 199 -March 1999 July 1997 – Jan. 1998 EDUCATIONAL BACKGROUND: Elementary: Iloilo Central Elementary School 1991 High School: University of San Agustin 1995 College: West Visayas State University 1999 Course: College of Arts and Sciences/Major in English