Jo An Beltran

Jo An Laput Beltran Block 39 Lot 11 NHA MAA,Davao Davao del Sur, Philippines 8000 Cellphone No.: - Alternate Cellphone No.: - Email Add:-Skype ID-Current Location: Philippines Availability: I can start for work as soon as possible. PERSONAL DATA Age: 28 Date of Birth: Oct 26, 1989 Gender: Female Civil Status: Married Height: 160.06 cm Weight: 45.45 kg Nationality: Filipino Religion: Christianity - Catholic Permanent Address: Block 39 Lot 11 NHA MAA, Davao Davao del Sur, Philippines 8000 WORK EXPERIENCE I have been working for 9.6 year(s). 1. Position: CSR Duration: May 2016 - PRESENT Company: Ibex Global Solutions Company Industry: Location Country Philippines Department: Job Description: 2. Position: CSR Duration: Mar 2013 - Oct 2014 (1.6 yrs) Company: Teleperformance Company Industry: Call Center / IT-Enabled Services / BPO Location Makati City Country Philippines Department: Operation Job Description: Assist customers concerns and needs. Answer customer’s inquiry and complain, handle rude customers and make them understand what is happening. I always make sure that after the end of every call I put smiles in every customers face. 3. Position: Senior Marketing Staff Duration: Jan 2009 - Feb 2013 (4.1 yrs) Company: Primeland Properties Inc Company Industry: Property / Real State Location Davao City Country Philippines Department: Marketing Job Description: Makes marketing proposal to ensure that profit and revenues of the company will be met, monthly basis. 4. Position: Admin Staff Duration: Feb 2008 - Aug 2008 (0.5 yrs) Company: Pest Science Company Industry: Chemical / Fertilizers / Pesticides Location Davao City Country Philippines Department: Admin Job Description: Admin works. 5. Position: Cashier Duration: Jan 2008 - Jan 2009 (1 yrs) Company: Gaisamo Mall of Davao Company Industry: Consumer Products / FMCG Location Davao City Country Philippines Department: Operations Job Description: Cashiering 6. Position: Waitress Duration: Feb 2007 - Jan 2008 (0.9 yrs) Company: Mooon Cafe Company Industry: Food & Beverage / Catering / Restaurant Location Cebu Country Philippines Department: Operation Job Description: Serve customers food, take orders and other customers concern. EDUCATION   Highest Education Second Highest Education Education Level: College Level (Undergraduate) High School Diploma Education Field: Business Studies/Administration/Management Course: BSHRM School/University: University Of Mindanao Santa Ana National High School Location: Davao City Davao City Date: Mar 2007 - Oct 2010 - PRESENT LICENSES/CERTIFICATIONS License/ Certification License/ Certification No. Date 1. Certificate of Completion for Food and Safety-L Jan 7, 2008 SKILLS Skill Level of Proficiency Remarks 1 Can work multi task 4 - Advanced 2 Cook 3 - Average TRAININGS/SEMINARS Date Topic/Course Title Jan 7, 2009- Jan 7, 2009 Food and beverages Guest speaker Davao City Mar 4, 2008- Mar 7, 2008 Food and Safety Teachers Davao City LANGUAGES SPOKEN Language Proficiency Level (5=Excellent; 1=Poor) 1. English 5 2. Filipino 5 REFERENCES Gorgonio Laput Jr Businessman Matina Country Club Tel.No.: - Email:-Relationship: Father Mary Jean Beltran Trainer Concentrix Relationship: Sister in law