JITHYA SATHYAN
HR ASSOCIATE-
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Dubai
PROFILE
Experienced HR professional with nearly 5 years of expertise in Human Resources, focusing on Payroll Management,
Benefits Administration, HR Administrative Duties, LOA Administration, Recruitment, New Hire Orientations, and
Documentation Compliance. Skilled in ensuring compliance with HR laws, regulations, policies, and procedures.
PROFESSIONAL EXPERIENCE
HR Contracts Specialist
Aerviva
Aviation (UAE) - Dec 2023- Present
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Drafted contracts and addendums for cabin crews and pilots at European airlines (Smartlynx Airline, Avion etc..), ensuring
compliance with industry standards and regulations.
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Prepared detailed income statements and managed bank transactions for over 200 crew members, achieving 100%
accuracy in financial documentation.
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Recorded and processed monthly expenses and invoices for timely payments, handling an average of 500 transactions per
month with meticulous attention to detail.
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Spearheaded recruitment efforts for pilots and cabin crews at SmartLynx Airlines, successfully hiring and onboarding 50+
new personnel annually to meet operational demands.
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As a Shared Services Associate, I oversee various operational tasks within the organization.
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Streamlined cross-functional collaboration with Payroll, HR, Benefits, Legal, Client Finance, and Expense teams, ensuring
timely task completion within defined SLAs; reduced average task turnaround time by 25% across departments, resulting
in enhanced operational efficiency and client satisfaction.
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Assisted Human Resource teams in Australia, Singapore, Malaysia, and New Zealand, delivering support to approximately
20% of the company's regional operations as a Shared Service Associate.
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Analyze salary ranges for new hires based on job titles.
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Managed the timely distribution of payroll and corporate communications to clients, including sending reminders for
timesheet submissions to employees, achieving a 100% compliance rate.
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Successfully managed bi-monthly reimbursement payments for employees in Australia, China, and Sri Lanka, achieving a
100% adherence rate to payroll cut-off deadlines communicated to clients.
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Expedite the processing of off-cycle payment requests for employees, collaborating closely with the finance team to
ensure immediate disbursement.
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Manage the import of payroll data into Oracle NetSuite for payment processing.
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Conduct thorough audits of imported payroll records to prevent discrepancies and ensure accurate and timely payments.
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Address and resolve expense-related inquiries from both clients and employees.
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Facilitate employee benefits enrolment through online portals, accurately recording their information, including
dependents, in Oracle NetSuite.
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Supervise background checks for approximately 600 internal employees using a third-party vendor (Sterling).
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Perform OFAC checks (Sanction list searches) for approximately 1700 employees.
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Draft contracts and addendums for employee onboarding purposes.
Jun 2020 - May 2021
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Oversight of daily HR and administrative operations
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Conducted 30+ new hire orientations, ensuring seamless integration and a smooth transition for incoming employees.
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Achieved a 98% accuracy rate in payroll processing, ensuring timely and error-free payments to employees.
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Keep job requirements and descriptions current for all roles
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Implemented HR software solutions, improving data accessibility and reducing administrative tasks by 15%.
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Administered leaves of absence, reducing unapproved leave requests by 30% through enhanced tracking and
communication protocols.
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Source, evaluate, and hire top-notch candidates from platforms like Indeed, LinkedIn, and Naukri.com
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Manage QuickBooks for accounting responsibilities, as well as oversee social media and website administration
Sep 2019 - Apr 2020
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Assisted in schedule planning and assignment delegation to ensure coverage and service requirements were met.
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Oversaw daily operations to meet performance, quality, and service standards.
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Implemented and managed quality programs to address overdue compliance tasks efficiently.
EDUCATION
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India• HR Payroll Specialist
HENRY HARVIN EDUCATION- Feb 2023 - May 2023
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Bachelor of Business management
Maharani Lakshmi AmmanniCollege for Women- May 2013 - Jun 2016
Certificate course in Entrepreneurship Development
Entrepreneurship Internship in Corlit Legal (CA Firm), Vysakh Constructions and skill Fabs.
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PUC- Computer Commerce
Don Bosco Mar 2011 - Jul 2012
CERTIFICATIONS
The Hidden Value• Lean in Manufacturing and Services
Coursera-
Tally Certification
IStar• Bangalore -
Microsoft Office Certification
IStar• Bangalore -
Jira Service Management Fundamentals
Atlassian-
SKILLS
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Research Skills
Leadership Abilities
Offboarding/Onboarding
Recruitment & Retention
Payroll Management
E-Commerce management
* IFirm
* NetSuite
* Zendesk
* ASANA/Jira
* Looker
* QuickBooks