Jitendra Singh Rana

Jitendra Rana Senior Director Engineering Profile Summary -• - Website • LinkedIn • Mumbai, India Personal Details: DOB: 06/1981 ▪ Indian ▪ Male ▪ Married Technically adept and result-driven engineering leader with over 20 years of experience in building, scaling, and optimizing technology solutions across eCommerce, SaaS, Media & Entertainment & Insurance domains. Proven expertise in transforming complex technical visions into scalable, customer-centric products and solutions. Adept at fostering innovation, leading high-performing teams, and aligning technology strategies with business objectives to drive growth and customer engagement. Core Competencies          Engineering Leadership & Technical Strategy Agile Methodologies (Scrum, Kanban) & Agile Coaching Enterprise-Level Project Management & Stakeholder Collaboration Consumer-Facing Applications Development Customer Experience & Post-Order Solutions Cloud Platforms (AWS, SageMaker) & Microservices Architecture AI/ML Frameworks (Claude, AI-driven Personalization Systems) Team Building, Mentorship & Performance Optimization Scalable Systems Design & DevOps Practices Technical Proficiencies     Languages & Frameworks: Python, .Net, C#, Java, PHP, Perl, Unix Databases: PostgreSQL, Oracle, MS SQL, Sybase Tools & Platforms: AWS, Airflow, Kubernetes (K8s), SageMaker, GitHub, GitLab, JIRA Architectures: Microservices, Cloud-Native Systems, AI/ML Integration Professional Experience Gracenote A Nielsen Company, Mumbai, India Sr. Director Engineering       Jan 2009 – Dec 2024 Spearheaded the end-to-end software development lifecycle and IT operations, driving technical strategy and execution for consumer-facing applications. Managed and mentored multiple Agile teams, fostering a culture of innovation and accountability. Defined product roadmaps, collaborated with cross-functional teams, and managed vendor relationships to deliver innovative solutions. Drove complex, large-scale projects involving cross-functional teams and stakeholders. Championed cloud-native solutions and microservices architecture, ensuring platform scalability, reliability, and security. Integrated advanced AI/ML models using SageMaker and frameworks like Claude for data-driven personalization and automation. Key Achievements:     AI/ML Innovations: Developed AI/ML models using Llama 2 and Fuzzy Logic for automatic keyword identification, achieving accurate confidence scoring without human intervention. Customer Experience Optimization: Built a personalized recommendation engine that increased user engagement by 40% and boosted new user growth by 20%. Scalable Martech Solutions: Delivered scalable solutions for web and mobile platforms, increasing client sign-ups and engagement. Operational Efficiency: Designed a unified ingestion application, reducing duplication and enhancing client onboarding efficiency. P a g e 1|2    Cost Reduction: Established the company’s first in-house engineering team, reducing development costs by over 50%. Platform Migration: Successfully migrated multiple legacy applications, shifting focus to accelerated development and improved efficiency. Agile Transformation: Led Agile coaching initiatives and implemented Scrum and Kanban frameworks for improved team velocity and project delivery. Additional Experience Real Soft Inc. (Various Clients) | Software Consultant & Account Coordinator | Multiple Locations    Aug 2005 – Dec 2008 Collaborated with AGCL’s pre-sales, development, and post-sales teams to streamline operations and enhance service delivery for clients. Managed and developed mission-critical systems for Citi Street, supporting retirement, healthcare, and welfare solutions. Led the migration of VB applications to ASP.Net with C#, improving system performance and scalability. Key Achievements:   Addressed real-time client challenges and resolved technical issues efficiently. Enhanced data exchange processes and application functionalities for better user experiences. Larsen & Toubro Infotech (Client: UBS) | Software Consultant | Singapore    Developed system workflows using Rational Rose and implemented stored procedures in Sybase. Generated detailed reports utilizing Perl programming and created comprehensive test cases to ensure system reliability. Managed global change requests and provided technical support across applications. Larsen & Toubro Infotech Pvt. Ltd. | Software Engineer | Mumbai, India   Jun 2004 – Jun 2005 Jul 2002 – May 2004 Participated in full SDLC processes, designing and developing modules using JSP and HTML. Implemented projects following MVC architecture with Struts framework and object-oriented design patterns. Education & Professional Training Post Graduate Diploma in Advance Information Technology International Institute of Information Technology, Pune, India Bachelor of Science in Computer Science | Major: Computer Science, Maths & Physics M.V.R Degree College, Visakhapatnam, India Post Graduate Diploma in Project Management ICFAI, Correspondence Licenses & Certifications LinkedIn Learning Certifications: o Advanced Python: Working With Data | Programming Foundations: APIs and Web Services | Learning REST APIs | Strategic Thinking (2017) | Managing Teams (2013) | Building Your Team | Managing Your Time | Body Language for Leaders (2015) Awards & Achievements Most Customer-Oriented Award, RealSoft Inc., Bangalore, India College Secretary, M.V.R Degree College, Visakhapatnam, India School Captain in 12th Grade, K.V. Malkapuram, Visakhapatnam, India Rajyapuraskar – Scouts, K.V. Malkapuram, Visakhapatnam, India Captain of Regional Hockey Team, K.V. Malkapuram, Visakhapatnam, India P a g e 2|2