Jitendra Singh

Jitendra Singh Address: I390, 2nd floor Govind Puram, Ghaziabad UP INDIA  201013 Contact No-E-Mail:-  About System Administrator & Project Lead with 10+ years of experience in IT Infrastructure. Presently associated with DCM Shriram payroll of Progressive Infotech Pvt. Ltd. Understanding of Desktop, Server, Datacentre including networking concepts Hands on experience in mapping client’s requirements, custom designing solutions & troubleshooting. PROFESSIONAL EXPERIENCE Company: -DCM Shriram (On Progressive InfoTech Pvt. Ltd Payroll) Designation: -System Admin (Group Lead) (17 Sep 2018 to Present) Location: Connaught Place, New Delhi Job Profile: Managing team of 20 Engineers Managing Domain, AD, group Policies, DNS, SMTP, WSUS, DFS and DHCP, FTP Server Managing McAfee Antivirus Server (EPO 5.9.0 & 5.10 Update 4) & associated clients (2500 hosts) Managing G Suite, Volt, Google Drive Managing 70 servers with windows server 2012 & 2016 from remote location Managing Dell Blade-Enclosure PowerEdge M1000E & Dell R340 Perform Server Backup and Recovery using VERITAS Backup Exec 20.3 Troubleshooting services & managing Users rights & Group policies. Providing access on various share folders. Creating & managing users, groups, and OU and share folders as per project requirement Managing SAP Servers, Internal tool server on AWS Company: -INNODATA INDIA Pvt. Ltd. Designation-System Engineer (10 March 2016 to 14 Sep 2018) Location: Noida Job Profile: Dell Blade-Enclosure PowerEdge M1000E, Dell Blade Server M620, Dell PowerEdge R720, R410 Standalone and Rack mounted Servers & Maintain Data centre including Windows/Hyper-V /DFS/WSUS/FTP/DHCP Server environment running on Blade/Virtual infrastructure. Support vastly different infrastructure and application environments: 5500 users in publishing business. Maintaining more than 200 servers including Standalone, Blade & VM infrastructure. Troubleshooting and maintenance of DELL Blade M 1000 enclosure infrastructure. Managing other remote sites using remote managing tools RDP & IDRAC. Server commission and decommission, and review (hardening process). Experience in Virtualization technologies like installing, configuring, and Hyper-V. Creation, management, administration and maintenance of virtual servers and clients. Creation, Modification of Production Profile matrix as per production request. Troubleshooting services & managing Users rights & Group policies. Providing access on various share folders & Printers. Creating & managing users, groups, and OU and share folders as per project requirement. Installation, configuration and managing of DNS & DHCP server. Job includes Patching, Updating antivirus client for infrastructure & application servers. Taking care of WSUS Server & Management of Trend & McAfee Antivirus. Preparing the Disk Quota report from EMC storage. Managing QR Planning, implementation, deployment and providing support for FTP automation tool for 5 facilities. Taking care of all flavours of Wintel server including Win2K16/Win2K12/Win2k8/Win2k3 Migration File Server, Hyper –V server, SQL Server from 2008 server to Win. 2012 server. Provide support in-house build Web & Windows base applications SDMS, OPUS, PCP, ArcGIS, etc. Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve problems. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Answer user’s inquiries regarding computer software or hardware operation to resolve problems. Tape Library Dell Power Vault TL2000 Taking care of backup Tapes. Vendor management, call logging and follow up with vendors for any hardware related issues on physical servers as per support agreement. Follow up of incidents and to make sure the SLA are not violated. Following up with clients in weekly meetings and keeping them up to date about meeting the defined SLA for the various changes and incidents Wi-Fi controller installation, configuration and management Lan installation, configuration and management (core level) Working experience in Symphony and HPOV ticketing tools. Company-Delhi Duty Free (On Netsoft Payroll) Designation-IT Engineer as Team Lead (1 June 2011 to 14 June and 25 July 2015 to 8 Feb 2016) Location-IGI International Airport New Delhi Job Profile: Providing IT Support to Retail team and Security team Desktop and Laptop hardware as well as software (Windows XP, 7,10 & Server 2008, Server 2012) Network Printer Installation and create print id and assign print quota Server Hardware Cisco MCS 7800 And IBM x3550 M2 User email configuration (POP/office365) Manage ADS, DC, ADC, Backup server (Symantec and & druva), Cisco IP base HD and dome camera Installation and configuration CCTV installation and configuration CPAM (Cisco Physical access manager) Installation and configuration Cisco Switches (2960 series) Making IT assets Inventory and keep up to date for audit purpose. Company-Netsutra.com Designation-Desktop Engineer (25 March 2010 to 31 May 2011) Location: New Delhi Job Profile: Providing IT support to all windows and Mac users Installing and Configuring computer hardware and software Installing & Configuring Wi-Fi router and access point. Installation of all Microsoft Client & Server Operating Systems. Installing, Configuring and Maintaining printers (Both Local & Network Printers) Installing and configuring wireless network. Configure the MS Outlook and Outlook Express. Backup toll Installation and Maintaining. Assembling of PC’s on organisation requirements. Provide On-Site Technical support (Hardware/Software/Network) ACADEMIC AND PROFESSIONAL QULIFICATION Graduation from MJPRU University in 2010. Hardware & Networking Diploma from A-Set 4 months CCNA training from Net-Teck Personal information Father’s Name Koshpal Singh Nationality Indian Marital Status Married Sex Male Permanent Address Village/Post-Luhari Bhoor Hasanpur Amroha Utter Pradesh India Pin code-244242 Languages English and Hindi Hobbies Sports, Reading, Music Passport No J-