Jitendra Bhandiya

Jitendra Bhandiya 35, Male, Married, Indian EDUCATION Master of Computer Applications 2014 Apple Sales Training Certification 2013 Cisco Certified Network Associate 2009 OBJECTIVE A position in Tech Company where my education & professional skills can add value to the organization I work for. PROFILE SUMMARY IT Professional, 12 years of experience with Apple Mac & iOS 2009 Technical Supervisor at US Air Force Base, Camp Anaconda, Iraq 2007-08 Network Administrator at Air India at Udaipur port. Knowledge of troubleshooting both Hardware & Software with specialization in all Apple products. Familiar with network transporters e.g. modem, routers, switches, hubs as well as wireless configuration & smart phones. Quickly Adapt to a Changing Environment. A Team Player. Multi Task in challenging conditions. PROFESSIONAL EXPERIENCE Self Employed IT Consultant doing Sales & Technical Support Business with exclusively Apple Products Since Jan-2015 to till now Apple Product Sales & Support Specialist at Apple Store, Jaipur (INDIA) Employed Since March-2010 to Dec-2014 Apple Product Sales & Support Specialist at Apple Store, Jaipur (INDIA) since 2008 to 2009. Office Assistance & Technical Support at U.S. Army Camp Anaconda, Iraq since 2009 to 2010 VISION I aspire to seek my fortunes in the competitive environment of international IT world but I also dream to go back home to my village in Rajasthan one day and work amidst my people restoring the ecology of the land. FOR COMMUNICATION B-21, Panchsheel Colony, Purani Chungi, Ajmer Road, Jaipur 302006 Rajasthan, India. Cell: - REFERENCES Mr. Vikram Kapoor (S N Kapoor Exports) - Mr. Hèrve Vital -- KEY SKILLS & EDUCATIONAL QUALIFICATIONS Master's degree in MCA (Master in Computer Application) Annamalai University in 2011 • Bachelor of Arts, by MDS University, Ajmer 2005 • Apple Product Sales Certified (ASTO Online Exam) • CCNA (Cisco Certified Network Associate) • Diploma in Computer Hardware & Networking in 2003-04 • Bilingual in French and English, Italian and Hindi. • Excellent in Computer Hardware and software Specialized with Apple Products • Wireless network configuration and smart phones. • Windows NT, 98, 2000, XP, Vista Windows 7 & 8. • Mac OS. • Network transporters: NIC and protocols and DNS and IPS and routers. • Strong knowledge of protocols: TCP, IP, DNS, SMTP, POP and FTP • Advance understanding of Proxy Server. • Securities suites: MacAfee, Norton and A vast. • Hardware and software securities. • Remote access technologies (VPN, dial-up, terminal services) • Basic UNIX and HTML and Java Script. • Ability to build and maintain good relationship with prospective customers • Detail oriented, self-motivated, assertive and proactive • Possess excellent customer service skills • Ability to handle multiple tasks and work under pressure • Client emails: Apple Mac mail, Outlook and thunderbird