Jisel Marifranc A. De Vera

I specialize in turning conversations into confirmed appointments. With 5 years of experience in customer service, I know how to engage people quickly, follow scripts effectively, and guide conversations toward clear outcomes—booked schedules, not just inquiries.

I’m experienced in handling high-volume calls across healthcare, telecommunications, and legal accounts, where speed, accuracy, and persuasion matter. I’m confident in building rapport fast, handling objections professionally, and keeping conversations focused on conversion.

I don’t just answer calls—I move prospects forward in the pipeline. I’m highly detail-oriented when it comes to scheduling, tracking, and ensuring every lead is properly documented and followed up.

Proficient in Google Workspace, Slack, and Salesforce, I can adapt quickly to any CRM or appointment system. I also use AI tools like ChatGPT to streamline communication and improve efficiency.

If you need someone who can stay sharp on calls, follow direction, and consistently convert conversations into booked appointments—I’m ready to deliver.