Jironica Cyreen Castillo
Customer Service Manager | Virtual Assistant
CONTACT-Skype: mrscastillo01
EXPERIENCE
SKILLS
Project Management
HEAD OF CUSTOMER SUPPORT
Content Planning
LUNAFIDE 2017- PRESENT
Email and Calendar Management
Oversees the Customer Service Team
Customer Service
making sure that we provide high-level
Course and Website Creation
of customer service that will make the
Social Media
customers come back for more of our
products
VIRTUAL ASSISTANT( FREELANCE)
2017- PRESENT
APPLICATIONS
/ TOOLS
Kajabi
Wondershare
Seasonal/ part-time Virtual Assistant for
Thinkific
Filmora
different business owners:
Wordpress
Adobe Photoshop
Ecommerce
Zapier
Canva
Martial Arts
Clickfunnels
Tailwind
Business Coach
MailChimp
Etsy
DIY Party Planner
Gorgias
Shopify
Jeweller
Zendesk
G-suite
Medical Practitioner
ASANA
Evernote
Trello
Dropbox
Main duties include but not limited to:
migrating of courses from ClickFunnels to Thinkific
course and site creation via Thinkific/ Kajabi
landing pages and opt- in pages creation via Thinkific/ Kajabi
manage the day-to-day activities and make sure to identify prioritized tasks. this includes email and
calendar management
content creation for social media postings
video editing for podcast promotion videos and YouTube videos
basic bookkeeping of invoices
uploading of party packages in the website via WordPress and Etsy
