Jireh Una

Jireh Una

$8/hr
Virtual Assistant | Social Media & Customer Service
Reply rate:
75.0%
Availability:
Full-time (40 hrs/wk)
Location:
Lagos, Lagos, Nigeria
Experience:
4 years
JIREH UNA-| Remote www.linkedin.com/in/jireh-una PROFILE SUMMARY Organized and proactive Virtual Assistant with over 4 years’ experience supporting executives and boosting brand presence. I am skilled in managing schedules, communications, project management, preparing detailed reports and managing sensitive information with a high level of discretion. Known for adaptability and attention to detail in fast-paced settings. Proven ability to build strong professional relationships and coordinate effectively with cross-functional teams to achieve shared goals. CORE COMPETENCIES Administrative Assistance: Office Administration, Calendar Management, Scheduling, Email Management, Planning & Execution, Online Research, Travel Arrangements, Project Management, Data Entry Others: Social Media Management, Customer Relation, Content Creation, Digital Marketing, Bookkeeping Tools: Microsoft Suite, Google Workspace, Dropbox, Canva, Trello, Notion, Monday.com, Asana, Slack, ChatGPT, QuickBooks PROFESSIONAL EXPERIENCE Virtual Assistant – Lopay, United States Jan 2025 – Present • Act as a liaison between executives, clients, and internal teams, maintaining clear communication across all channels. • Manage and track project timelines and deliverables using Trello, ensuring timely execution of tasks and progress reporting. • Conduct in-depth research to support decision-making, business development, and client outreach efforts. • Coordinate complex travel arrangements for executives, ensuring seamless logistics and cost-efficiency. • Assist with day-to-day administrative tasks to streamline operations and boost executive productivity. Virtual Assistant- Conscientia Health, United States May 2024 – April 2025 • Coordinate and manage the provider's calendars ensuring no double bookings. • Schedule and manage patient appointments, ensuring timely communication and accurate calendar coordination. • Screen, prioritize, and respond to emails, text messages and other communications on behalf of the providers maintaining • professionalism and confidentiality. • Perform analytical and data entry tasks with accuracy, supporting reporting and documentation. • Made travel arrangements for providers ensuring seamless logistics and cost-efficiency. Virtual Assistant – Una and Associates February 2023 - November 2024 • Coordinate and manage the executive's schedule, including arranging meetings, appointments, and travel plans, to ensure optimal use of time and resources. • Screen, prioritize, and respond to emails and other communications on behalf of the executive, maintaining professionalism and confidentiality. • Serve as the primary point of contact between employees and clients • Draft, edit, and proofread documents such as memos, reports, and presentations, ensuring accuracy and adherence to organizational standards. • Assist with project coordination and execution, including tracking deadlines, monitoring progress, and liaising with team members to ensure deliverables are met. Virtual Assistant – A Nigerian Artiste TENI • Made travel arrangements for the team ensuring seamless logistics and cost-efficiency. September 2023 – Feb 2024 • Organize special events such as album launch parties, fan meet-and-greets, and VIP experiences, managing all aspects from concept to execution to enhance fan engagement and loyalty. • Maintain detailed documentation of project plans, timelines, budgets, and communications, ensuring transparency and accountability throughout the project lifecycle using Trello. Monitor project progress against milestones and objectives, prepare regular status reports and ensure team members execute their tasks. • Talent and Acquisition – Ernst and Young August 2022 – April 2023 • Coordinate meetings, set agendas, take minutes, and prepare follow up items. • Provides administrative support by efficiently preparing documentation and materials needed for scheduling training and presentations. • Provides direct administrative support as needed, including scheduling appointments, meetings, and events, booking travel, maintaining the filing system, mailing and shipping packages, and updating the contact database and employee list. Virtual Assistant – Tressesbyn, United State • Singlehandedly developed guidelines for social media usage. • April 2022 – August 2022 Increased social media engagement and channel growth by curating and posting content on social media pages and responding to online enquiries appropriately. Social Media Manager/ Content Creator – LAAM Global, Dublin, Ireland August 2021 –Jan 2023 • Drafted reports and presentations for senior management to track incoming customer reviews, social media analytics, and accomplishments that could be easily understood from a sales perspective. • Supported new business development, contributed to proposals and participated in social media strategy/campaign pitches. • • Established and managed social media presence on Facebook, Instagram, TikTok, and other social platforms. Performed deep dive analytics and insights on channel performance and brand performance and ensured results were included in monthly content. Food and Beverage Staff – Moreys Piers New Jersey, USA June 2019 - September 2019 • Attended to customers' complaints and ensured customer satisfaction through immediate action. • Meet and greet guests and develop a personal guest database to ensure continued patronage. • Developed and implemented a territory action plan through comprehensive data analysis, and adjusts sales techniques based on interactions and results. • Completed daily cash up, account for daily sales completed on cash, cheque, credit, and card. EDUCATION • B.Sc. Accounting – Babcock University 2021
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