Jinu Joy

JINU JOY C – 306 Confident Cygnus III Pukkattupady,Ernakulam Kerala Pin :683561. Phone:-- Objective: Looking for a challenging position in a professional and dynamic organization that promises independent responsibility and bright growth prospects. Experience Summary:  Conduent Business Services, Kochi(Formerly Known as Xerox Business Services) Designation: Associate Date:Oct 2014- Present Work Profile  Part of Defined Benefits administration team in serving reputed US Clients.  Responsible for the end to end activities related to the employee Pension Payroll (Retirement process)like:  Sending the application/election forms along with plan details  Reviewing the forms returned by employees.  Calculation of pension benefits for the employees at the time of retirement on the basis of the parameters like age, service and pay.  Setting up of pension payments for the employees in our system based on the employee election.  Making updates on the payroll at the time of employee death, retirement or change in employee details like address, wire/DD info etc.  Preparing and sending aging reports to the Team on a daily basis to ensure the TAT of the processes.  Trained on different Clients  Point of contact for all the process relates queries of my client.  Responsible for the Training of New hires in the Team Achievements & Awards  Feather In the Cap Award–April’16 – in recognition of effectively managing the process with 100% TAT and accuracy, providing process improvement ideas and taking the complete ownership of the process I handled.  Feather In the Cap Award – December’17 – in recognition of successfully transitioning the critical processes and making the processes stable with in a short span of time. Computer Proficiency:  MS Office  SQL Academics:     MBA, Sikkim Manipal University, March 2017 BCA, Mahatma Gandhi University, Kerala, March 2014. Class XII, Board of Higher Secondary, Kerala, March 2011. Class X, Department of Education, Kerala, March 2009. Personal Profile: Date of Birth Sex Husband’s name Religion Nationality Hobbies Languages Known Place: Kochi Date: : 18thOct 1993. : Female : Mukundan : Christian : Indian : Listening to Music, Working on Computer : English, Malayalam and Tamil (JINU JOY)