JINGLE
ANOS
CUSTOMER CARE
AGENT
I am highly motivated team player who constantly
find ways my professional skills . I am a result-oriented
person,responsible and always eager to learn new skills.
CONTACT
--
7-A BUSTAMANTE ST SAN ISIDRO
GALAS QUEZON CITY
SKYPE: live:.cid.32b0413ef119f5f6
EDUCATION
WORK EXPERIENCE
MEDICAL VIRTUAL ASSISTANT /CUSTOMER SERVICE/
BILLING/DATA ENTRY- SUNSHINE PHARMACY NEW YORK-)
As a Medical Virtual Assistant I am assigned to follow-up, on Patient’s
Insurance update and approval of Insurances or HMO coverage of
medications. Prescription refills, data entry of Customer’s profile and updates
in EHR and Billing their Insurances for Medication coverage, Customer service
and answer customer’s Chat and emails. Insurance authorization for MEDICARE
And MEDICAID. Scheduling for pick-up of medications and other billing
concerns Customer service ,prescription follow-up for pick up and any
concerns
and
inquiry
about
their
medication
and
insurance
coverage.Communicates well and emphatic towards customers.
HOSPITAL PHARMACIST/ENCODER
MA ESTRELLA GENERAL HOSPITAL-)
Bachelor of Pharmacy
University of Santo Tomas-
High School
Holy Infant Academy-
Elementary
Adriatico Memorail School-
As a Hospital Pharmacist/Encoder my duties are Data entry of Patient profile in
the system EMR ,Audit of medicines for HMO coverage, insurance verification for
HMO ,Prescription refills and Patient counselling, customer service like talkling
customer’s and address to their complain and inquiries.
PHARMACIST
I-MART INTERNATIONAL-)
Some of my work consist Data entry like Stock analysis,Ordering ,Inventory and
Ordering medicines. Monthly report and Sales reports. FDA paper works and
Documentation. Patient counselling and Customer service. Pharmacovigilance
and Interact with other Suppliers.
PHARMACIST-SANTOL PHARMACY-)
SKILLS
This are some of my work as a Pharmacist like Patient Counselling,Data entry
of Deliveries and Inventory. FDA concerns, Customer service and complains,
Weekly reports and Pharmacy management.
DATAENTRY/PATIENT PROFILE
CUSTOMER SERVICE/SCHEDULING
PRIOR AUTHORIZATION
MicrosoftOffice
Google Workspace
POWERPOINT/OUTLOOK
EMR/EMAIL MARKETING
Excel/CANVA
REFERENCES
Portia Ebrada
Ma.Estrella
General
hospitalSupervisor/Pharmacist
Phone:-
email:-
Anne Enriquez
Ma. Estrella General
Hospital-Nurse Audit
Phone:
+-
Email :
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