Jimwell Dela Cruz

Dela Cruz, Jimwell M. San Pedro, Laguna- CAREER OBJECTIVE: To obtain a position in an organization where my education and skills are utilized to their maximum potential. EMPLOYMENT HISTORY: Real Estate Virtual Assistant at Emperor House Buyers LLC January 2019 – January 2022 • • • • • • • Quickbooks (Book Keeping) track and categorize transactions for each property owned Launch Control (Cold Texting) sending text to leads from skiptracing Stellar MLS (Lead Generation) collect data for possible leads for house buying Searching Foreclosure Properties via Public Records in Hillsborough and Pinellas County Photoshop (Graphic Design) Make brochures, flyers, business cards, and posters Tracking payments for rental properties in Airbnb and Vrbo Updating PO's in Amazon and Home Depot Calls/Email Support (Track Order, Book Flight, Hotel Reservation, Inquiry, Submission of Requirements/Paying and Managing Utility Bills and Can Do any Ad Hoc Tasks) Customer Service Representative at Synchrony Financial April 2016 – November 2018 • Provides overall assistance to Lowes Credit Card holders from bills, payments, purchase lookup, payment allocation, payment plans and etc. Freelance Production Assistant (Pre-Production to Post Production) October 2015 – December 2015 • • • • • Enlist good takes from shooting Collate materials for editor Checking quality of the video before submitting to musical scorer Overall assistant of the video editor Submit FILSCAP form for the copy rights of the musical scoring Customer Finance Specialist (Sprint) at Convergys Alabang January 2015 – October 2015 • Develop financial action plans • Collect and receive payments • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution Customer Sales Proffesional (Sprint) at Convergys Alabang August 2013 - December 2014 • Responsible for selling Phones, Accessories, Plans and Insurance for Sprint • Assist existing customers and place order for upgrades • Activations of mobile phones and tablets Ads and Promo Specialist at Filstar Distributors Corporation April 2013 – August 2013 • • • • • • • • • • • • Team under Marketing Department, responsible for the production of the events from conception to completion In-charge of all the events for Disney Art Attack Products Producing detailed proposals for the events (e.g. timelines, venues, suppliers, legal obligations and staffing) Hosting Disney Art Attack events Process DTI permit for Disney Art Attack events Ordering of materials for the event Liquidation of expenses Post event evaluation (including data entry and analysis and producing reports) Creating press releases for New Disney Art Attack products Conceptualizing taglines for Disney Art Attack ads Oversees ingress and egress for the event Conduct seminars on Puppet-Making and Scrapbooking Ingest Operator at Big Dipper Digital Content and Design Inc. (an ABS-CBN Corp. Subsidiary) July 2012 – February 2013 • In charge of ingestion, digital conversion, quality monitoring of videos, and ensures that discrepancies of videos in the Media Asset Management System are reported. EDUCATION: NAME OF SCHOOL & ADDRESS INCLUSIVE YEARS Adamson University, Manila San Marcelino St., Ermita, Manila (Mass Communication Graduate) 2008 – 2012 San Carlos Seminary Guadalupe Viejo, Makati City (2 years of Philosophy) 2007 - 2008 High School Our Lady of Guadalupe Minor Seminary Guadalupe Viejo, Makati City 2003 - 2007 Elementary Itaas Elementary School NBP Reservation, Muntinlupa City 2001 - 2003 Our Lady of the Abandoned Catholic School Poblacion, Muntinlupa City 1997 - 2001 College