JIMMY N. MONDEJAR JR
Results-driven professional specializing in
exceptional customer service and lead
generation, achieving business objectives
through efficient workflow optimization
and CRM proficiency.
CONTACT
EXPERIENCE
-
ustomer Service Representative
C
Teleperformance Cagayan De Oro
-
2 023
one 1 Kauswagan #337 RNP BLVD.
Z
Cagayan De Oro City
Tailored solutions: Provided customized
solutions to exceed customer expectations.
Efficient resolution: Managed high call
EDUCATION
volumes with high first-call resolution rates.
Bachelor Of Science in Psychology
Liceo De Cagayan University
College Level
2023 - Present
EXPERTISE
ead Generation
L
S ports Wear Comp.
2024
Generated qualified leads: Exceeded
targets using various marketing strategies.
Customer Service
Lead pipeline management Optimized lead
ead Generation
L
Graphic Design
nurturing processes for improved
conversion rates.
A dmins Support
Customer Relationship Management
Communication
LANGUAGE
M edia and Worship Ministry Leader
H osanna Assembly Of God
2019 - Present
English
Led worship teams: Created engaging
Tagalog
worship experiences.
Bisaya
Managed media production: Produced
high-quality A/V for church events.
