- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 43 years old
- Location:
- Selangor, Selagor, Malaysia
- Experience:
- 15 years
JIMMY LIEW YEAN SIEN-| my.linkedin.com/in/yeansienliew
Summary
Jimmy Liew is a hybrid professional with skills that span across sever management and
SQL Server database administration with over 15 years of experiences in the IT industry.
He earned his MBA in year 2016. He is an accomplished, dynamic, high energy senior
technologist with extensive years of hands-on enterprise IT infrastructure management,
systems, operations, and large scale/global projects. He is also the lead for the crisis
management team for Asia Pacific region.
He is always fascinated in creating and delivering great digital experiences through
technology and innovation. He believes his experience will help keep teams focus and
organize and nurture next-generation leaders.
Work Experience
Sep 2018 – Present
Server Engineer – Senior
STEELCASE OFFICE SOLUTIONS (M) SDN BHD | Kuala Lumpur, Malaysia
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Responsible for designing and implementing enterprise infrastructure and
platforms required for cloud computing.
Analyze system requirements and ensure that systems will be securely integrated
with current applications.
Develop logical and physical server design and architectural concepts in both largescale enterprise and distributed server environments.
Acted as training facilitator and course instructor for leadership training –
CONNECT – for leaders and managers.
Key projects:
• Nutanix Deployment
Led a project team to deploy Nutanix 3-node clusters in India and in Malaysia.
Performed smooth server migration to the new premise.
• SAN Storage Migration
Led a project team of four team members to migrate 23 virtual servers and 16
terabytes of data from one SAN storage device HPE P2000 to another SAN storage
device HPE MSA 2050. The migration had the potential to affect 500+ users
globally and was implemented without disruption of service.
May 2017 – Present
Crisis Management Lead, Asia Pacific
STEELCASE OFFICE SOLUTIONS (M) SDN BHD | Kuala Lumpur, Malaysia
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JIMMY LIEW YEAN SIEN
Lead a team of 12 incident management specialists globally.
Lead and drive ad-hoc Technical Recovery team to minimize business disruptions.
Serve as the central point of contact person during critical incidents and facilitate
the sharing of information and operational awareness.
Document and track the timeline of events that occurred in the process of
resolution for each of the incidents managed in support of post-mortem/root
cause analysis.
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Oct 2011 – Sep 2018
Administrator, Database/SAP – Senior
STEELCASE OFFICE SOLUTIONS (M) SDN BHD | Kuala Lumpur, Malaysia
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Jan 2007 – Oct 2011
SQL Server Database Administrator
DELL GLOBAL BUSINESS CENTER | Cyberjaya, Malaysia
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Jan 2005 – Dec 2006
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Provided prompt and accurate technical support to customers. Ensured proper
recording and closure of all issues.
Documented knowledge in the form of knowledge base tech notes and articles.
Extracted complex data from multiple sources into usable and meaningful reports
and analyses.
Software Developer
MYEERP SOLUTIONS SDN BHD | Penang, Malaysia
• Extended existing project by adding new modules to existing system while fixing
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JIMMY LIEW YEAN SIEN
Led a team of six developers in generating web-based database applications.
Identified and managed dependencies and downstream impacts of the application
to minimize adverse effects on other projects.
Technical Analyst
INTEL TECHNOLOGY SDN BHD | Penang, Malaysia
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Sep 2004 – Dec 2005
Performed database installations, upgrades, and configurations.
Ensured database servers are backed up in a way that it meets the business’s
Recovery Point Objectives (RPO).
Configured SQL Server monitoring utilities to minimize false alarms.
Implemented and maintained database security, replication, SQL Clustering, DTS,
SSIS, log shipping, database mirroring, and database mail.
Created, reviewed, and implemented maintenance plans on production servers.
Supported clustered and non-clustered environments as well as log shipping for
disaster recovery.
Assisted application teams and development teams to resolve performance issues
when it arises.
Technical Lead
SOFTPHIX TECHNOLOGY SDN BHD | Penang, Malaysia
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Dec 2005 – Jun 2006
Supported over 50 instances of SQL Server and more than 1,000+ of databases in
development, test, and production environments.
Installed, upgraded, configured, administered, and monitored production, staging
as well as test databases running on SQL Server 2008, 2008 R2, 2012 and 2014.
Conducted performance tuning, optimization activities, capacity planning,
troubleshooting, and application tuning.
Performed storage and capacity planning, monitored growth trends, and
recommended long term growth plans, for production databases.
Provided production support for backup and recovery. Also, supported initiatives
for disaster recovery planning and problem resolution utilizing root cause analysis.
Provided critical support for initiatives from development through production
ensuring stable environment and critical timelines met.
Developed scripts for database monitoring and maintenance.
Experienced in enhancing and deploying the SSIS Packages from development
server to production server.
defects and other basic enhancements using VB6 and SQL Server.
Created and executed automated software test plans, cases, and scripts to
uncover, identify and document software problems and their causes.
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Education
May 2012 – Jan 2016
Master of Business Administration (MBA)
Universiti Tunku Abdul Rahman (UTAR) (Malaysia)
Thesis: Factor Influencing Consumers' Purchase Intention towards Online Group Buying
in Malaysia (Supervisor: Dr. Mohammad Falahat)
Aug 2003 – Apr 2004
B.Sc. (Hons) in Computer Science
(twinning programme with Coventry University, UK)
INTI College Malaysia (Malaysia)
Thesis: An Implementation of NetConference Based on a Study of Video Conferencing
Application (Supervisors: Dr. Yap Sue Pin & Mr. Tee Sim Hui)
Dec 2001 – Aug 2003
Diploma in Computer Science
INTI International College Penang (Malaysia)
Dec 2000 – Dec 2001
Certificate in Computing and Information Technology
INTI International College Penang (Malaysia)
Publication
Conference Proceeding
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Yean Sien Liew, Falahat Mohammad, “Conceptualising Consumers' Purchase Intention towards Online Group
Buying”, 2nd Global Conference on Business & Social Sciences, ASTON Denpasar Hotel & Convention Centre, Bali,
Indonesia, 17-18 September 2015.
Journal Article
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Yean Sien Liew, Falahat Mohammad (2019), "Factors Influencing Consumers Purchase Intention Towards
Online Group Buying in Malaysia", International Journal of Electronic Marketing and Retailing (IJEMR), Vol 10,
No.1, pp 60-77.
Yean Sien Liew, Falahat Mohammad (2015), “Conceptualising Consumers' Purchase Intention towards Online
Group Buying”, Global Journal of Business and Social Science Review (GJBSSR), GATR Enterprise, Volume 3,
Issue 1, pp 357-366, September 2015 (ISI Thomson ISSN:-).
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Certification
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Certified ScrumMaster (Certificant ID: 948558)
Microsoft Certified Professional (MCP)
Microsoft Certified Technology Specialist (MCTS)
Microsoft Certified IT Professional (MCITP)
Achievements / Awards
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Secretary of Toastmaster Club, Division 51 Area C1 Dell Cyberjaya, Malaysia (2009 - 2010)
Treasurer of Toastmaster Club, Division 51 Area C1 Dell Cyberjaya, Malaysia (2008 - 2009)
Excellence award for the Certificate in Computing and Information Technology Programme with superior
scholastic achievement in the December 2000 semester.
Skill
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MS SQL Server
Oracle
WordPress
JIMMY LIEW YEAN SIEN
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MySQL
PHP
CSS
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ASP
MS Visual Basic
MS Azure
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MS Project
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VMware
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