I’m Jimmy John Narciso, a 23-year-old Cum Laude graduate with a Bachelor of Physical Education from Mabalacat City College. Over the past two years, I’ve built professional experience in customer service, sales, and virtual assistance.
At Concentrix, I worked as a Customer Service Representative, handling high-volume calls, resolving inquiries, and offering services such as health insurance and television subscriptions. This role sharpened my communication, sales, and problem-solving skills in a fast-paced environment.
Most recently, I worked as a Virtual Assistant at Athena, where I supported real estate professionals by managing client communications, scheduling, data entry, and coordinating team meetings remotely. I also became proficient in tools like Google Workspace, Microsoft Teams, CRM systems, and marketing platforms such as Braze and Twilio.
I’m passionate about helping businesses stay organized, productive, and client-focused. My goal is to bring value to teams through reliability, adaptability, and a commitment to long-term growth.