Jimmy Garba

‭Jimmy Garba Madami‬ ‭ - ‭-‬ ‭Abuja, Nigeria‬ ‭PERSONAL PROFILE‬ ‭ irtual assistant with a strong background in inbound communication, lead generation, and‬ V ‭digital content creation. Skilled in managing client relationships, organizing workflows, and‬ ‭providing comprehensive support to optimize business operations in remote settings.‬ ‭Known for effective communication, attention to detail, and a results-oriented approach‬ ‭that enhances client satisfaction and drives engagement. Proficient in CRM management,‬ ‭administrative support, and lead generation strategies, with a proven track record of‬ ‭increasing customer acquisition and facilitating smooth operations across diverse roles and‬ ‭industries.‬ ‭EMPLOYMENT HISTORY‬ ‭ ersonal Assistant CEO Citizen Quest For Truth Initiative (onsite)‬ P ‭April 2023 - April 2025‬ ‭ dministrative and Organizational Support:‬‭This is‬‭a foundational aspect of the role,‬ A ‭involving tasks that keep their manager's professional and sometimes personal life running‬ ‭smoothly. This includes:‬ ‭●‬ D ‭ iary and Calendar Management:‬‭Scheduling meetings,‬‭appointments, and travel‬ ‭arrangements, ensuring no conflicts and that the manager is well-prepared.‬ ‭●‬ ‭Communication Management:‬‭Handling emails, phone calls,‬‭and correspondence,‬ ‭filtering and prioritizing as necessary.‬ ‭●‬ ‭Document Preparation:‬‭Creating presentations, reports,‬‭memos, and other documents.‬ ‭●‬ ‭Filing and Record-Keeping:‬‭Maintaining organized physical and electronic filing‬ ‭systems.‬ ‭●‬ ‭Office Management:‬‭Ensuring the smooth operation of‬‭the office, including ordering‬ ‭supplies and liaising with IT or maintenance.‬ ‭Graphic Designer Thickbase Project Limited |‬‭August 2022 - April 2023‬ ‭•‬ I‭ create visual communicators, translating ideas into impactful visuals. build brand‬ ‭identities through consistent design. As problem solvers,I create effective visual‬ ‭solutions. visual storytellers, crafting engaging narratives through imagery and layout to‬ ‭connect with audiences and clients.‬ ‭Travel consultant Vinice Visa & Tours{China} (Remote) |‬‭April 2020 -August 2022‬ ‭•‬ ‭I advise clients on travel options and then plan, book, and manage their travel‬ ‭arrangements‬‭.‬‭This includes understanding their needs and budget, researching‬ ‭destinations, coordinating transportation and accommodation, handling bookings,‬ ‭providing travel-related information, and offering support before, during, and after their‬ ‭trip to ensure a smooth and enjoyable experience.‬ ‭•‬ ‭Managed inbound calls and live chat for a staffing agency, assisting with job inquiries‬ ‭and application processes.‬ ‭•‬ ‭Ensured that all client and candidate interactions, both via phone and chat, were‬ ‭handled professionally and efficiently, delivering timely solutions to their inquiries.‬ ‭Customer Support | Ozochi Nigeria Limited (Remote) |‬‭November 2019 - April 2021‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭ reated and maintained product offerings, including researching and developing new‬ C ‭study packs.‬ ‭Provided comprehensive customer support, managing client inquiries via chat, email,‬ ‭and phone.‬ ‭Wrote blog posts and content for marketing campaigns to drive product visibility and‬ ‭sales.‬ ‭Ensured smooth operations, from product creation to customer satisfaction, on a daily‬ ‭basis.‬ ‭EDUCATION‬ ‭Bachelor of Science Psychology || Nasarawa State University |‬‭| April 2014 — August 2018‬ ‭CERTIFICATIONS AND TRAINING‬ •‭ ‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭ iploma in Computer Appreciation | 2018‬ D ‭Introduction to Business Analysis Using Spreadsheet: Basic (Cousera) | 2022‬ ‭Fundamental of Digital Marketing Training Course | Coursera | 2023‬ ‭Diploma in Data Analytics (Unianthena) |2024‬ ‭AI Career Essentials (ALX) }2024‬ ‭Virtual Assistant & AirBnB Short Term Rentals 2024‬ ‭Deloitte Australia Data Job Simulation on (Forage) | 2025‬ ‭LANGUAGES‬ ‭•‬ ‭English‬ ‭OTHER SKILLS‬ •‭ ‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭•‬ ‭ ead Generation‬ L ‭Sales and Appointment Setting‬ ‭Administrative and Organizational Skills‬ ‭Data Annotation‬ ‭Self-Motivation and Resilience‬ ‭Digital marketing and social media management‬ ‭Product development and research‬ ‭Customer relationship management (CRM)‬ ‭Strong written and verbal communication‬ ‭Multitasking and time management‬ ‭Adaptability and problem-solving‬ ‭Communincation‬ ‭REFERENCES‬ ‭Available on Request‬