Jillian Peñamante

MEET JILLIAN! I'm an enthusiastic freelancer eager to contribute to every client's success through hard work, high attention to detail, and excellent organizational skills. I am willing to learn, grow, and excel in the age of new media. TECHNICAL SKILLS: - Chat Bot optimization via ManyChat - Google Suite and Microsoft Office - Positive Scripting and Customer Service - Basic visual design via Photoshop and Canva - Basic Copywriting and basic SEO JILLIAN M. PEÑAMANTE SOCIAL MEDIA MANAGER PROOFREADER CONTENT WRITER VIRTUAL ASSISTANT WORK HISTORY SOCIAL MEDIA MANAGER Zienna's Gold and Diamond Jewelry Online Shop (January 2016 - Present) Jamylle's Gold and Diamond Jewelry Online Shop (November 2016 - Present) - Improves page content, keyword relevancy, and branding to achieve search engine optimization goals - Identifies target market and key segments through in-depth analysis of markets and related trends - Analyzes competitor pages to locate backlink and keyword opportunities - Engages online audiences by placing a strong focus on sales process support and responding to inquiries and comments timely and knowledgeably LANGUAGE EDITOR (DISSERTATION) CONTACT JILLIAN (- Oxford St., University Village, Brgy. Ibabang Dupay, Lucena City, Quezon Province 4301, Philippines-www.facebook.com/jillianmp.freelance LinkedIn: Jillian Peñamante June 2019 - Present - Substantive Editing: ensures content is properly structured, organized, and well presented - Copy Editing: improves readability and ensures that text is correct in spelling, grammar, puntuation, terminology, and formatting - Increases customer satisfaction by resolving inadequacies according to the required criterion SALES ASSISTANT INTERN KONE Elevators LLC - Doha, Qatar May 2017 - June 2017 - Functioned as backup in areas of sales, support, and services - Maintained records and sufficient data entry related to sales and availability - Assisted customers with prompt and polite support via e-mail and telephone ACADEMIC BACKGROUND MANUEL S. ENVERGA UNIVERSITY FOUNDATION Lucena City, Quezon Province - Class of 2013 - Awarded "Student Achiever in Culture and Arts" VIRTUAL SAVAGES BUSINESS CONSULTANCY Training and courses completed: - Virtual Assistance Course - Social Media Management Course