Jillian Ilagan

JILLIAN NATIVIDAD ILAGAN 4 Gen. Ricarte St. Commonwealth Hts. Subd. Commonwealth Quezon City 1121 Philippines-- OBJECTIVES To obtain a position where I can maximize my management and analytical skills. To promote organizational growth and company profitability. PROFESSIONAL EXPERIENCES May 1, 2018 – Present Quality Analyst 24-7 INTOUCH PH INC. 3 / F Phase II, UP Town Center, Katipunan Ave. QC Feb. 16, 2017 – April 30, 2018 Customer Service Representative II 24-7 INTOUCH PH INC. 3 / F Phase II, UP Town Center, Katipunan Ave. QC Feb. 13, 2017 – Feb. 15, 2018 Customer Service Representative (Email Support) 24-7 INTOUCH PH INC. 3 / F Phase II, UP Town Center, Katipunan Ave. QC Feb. 05, 2016 – January 2017 Associate Customer Support (Telco – Chat Support) TechMahindra Limited Felina Corporate Plaza, Eastwood Quezon City Oct. 2014 – Feb. 2016 Customer Service Representative (Voice) SPI Global (formerly ePLDT Ventus) PLDT Building España, Sampaloc Manila Apr. 2012 – Present Online business Jan. 13 – Apr. 2012 Customer Service Representative (Voice) SPI Global (formerly ePLDT Ventus) PLDT Building España, Sampaloc Manila Sept. 22 – Nov. 22, 2008 Cashier Fresh and famous Food Inc. Chowking UN-Orosa, Ma. Orosa St. corner UN ave Manila EDUCATIONAL BACKGROUND 2006 – 2009 Tertiary Education Technological Institute of the Philippines Aurora Cubao, Quezon City BSBA major Management 2000 – 2005 Secondary Education Dayhagan National High School Dayhagan Bongabong Oriental Mindoro PERSONAL INFORMATION Date of Birth Place of Birth Gender Civil Status Nationality May 27, 1988 Marikina City Female Single Filipino