Jillian Evanie Lao

JILLIAN EVANIE LAO VIRTUAL ASSISTANT | CUSTOMER SERVICE | ADMINISTRATIVE ASSISTANT | SOCIAL MEDIA MANAGEMENT MY EXPERIENCE J-Channel Ingredients Corporation Research and Development| Sept 2016-June 2017 -Creating new products with the use of the raw ingredients that the company is selling -Food analysis of example how a certain product is different or similar to one another -Copying/recreating the same product of the competitor. -Researching of creating what's the latest trend in food Pasabuyus Facebook Page Co-Admin | July 2018-July 2020 MY BACKGROUND My name is Jillian and previously I discovered online work through freelancing due to the demand during the COVID-19. With this, I believe that I can be trusted to do the job as much as possible by training to be able to provide to efficient work for your needs. SKILLS -Administrative Assistant -Customer Service -Social Media Management -Use of MS Word/Powerpoint/Excel -Canva -Minimal experience using Shopify as buyer perspective -Responding to messages -Sending invoices -Provide tracking information -Verification of payment -Attend to customer/buyers feedback/concerns -In charge of online orders Shopwonder Facebook Group Administrator | July 2017-Nov 2017 -Responding to messages -Attend to customer/buyers feedback/concerns -In charge of online orders -Uploading new items Bizpay Customer Service (Part-time) | Dec 2020-Present MY EDUCATION University of Santo Tomas MY CONTACT DETAILS Quezon City, Metro Manila, NCR, Philippines Email:-Mobile No.: - Skype:- BS Food Technology |- -Graduated College Jubilee Christian Academy High School |- -Graduated High School Facebook: facebook.com/vabyjillian Instagram: instagram.com/vabyjillian Twitter: twitter.com/vabyjillian Linkedin: linkedin.com/in/vabyjillian Website: jillianfreelancing.wixsite.com/vabyjillian TRAININGS - Filipino Virtual Assistance Business Consultancy Freelancing Course June 2020